Receptionist (32747) -

Receptionist (32747) -

Belfast Part-Time 12000 - 18000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Greet patients, manage appointments, and support the clinical team in a dynamic environment.
  • Company: Join Total Orthodontics, part of Bupa Dental Care, dedicated to exceptional patient care.
  • Benefits: Enjoy competitive pay, health support, discounts, and flexible working hours.
  • Why this job: Be part of a vibrant team that values diversity and promotes personal growth.
  • Qualifications: Previous admin or receptionist experience preferred; strong communication skills required.
  • Other info: Convenient location with great transport links and local amenities.

The predicted salary is between 12000 - 18000 £ per year.

Job Opportunity: Receptionist Positions at Total Orthodontics, Ormeau Road, Belfast. We are currently seeking candidates for two part-time receptionist roles, collectively covering five days per week, with flexibility regarding the distribution of days.

  • Position 1: 15-hour contract
  • Position 2: 22.5-hour contract

Practice Location: Our practice is situated at 218 Ormeau Road, Belfast, BT7 2FY, on the corner of Ormeau Road and North Parade in South Belfast.

Transportation and Accessibility:

  • By Bus: Bus route 7A from the city centre stops directly outside our practice.
  • By Train: Botanic train station is approximately a 20-minute walk from the practice.
  • By Car: We offer free on-site parking, and additional parking is available in the surrounding streets.
  • By Bicycle: The nearest bicycle rack is just 200 yards from our front door.

Nearby Amenities: The Ormeau Road area boasts a variety of local amenities, including cafes, shops, and parks.

We look forward to welcoming new team members who are enthusiastic about contributing to exceptional patient care in a supportive and dynamic setting.

Receptionist role and responsibilities:

  • Meeting and greeting patients, providing a great first impression and patient journey.
  • Booking and amending appointments, answering the phone, updating patient records.
  • Co-ordinating the care packages for our patients that have been provided by our clinicians.
  • Confident in promoting and upselling Bupa Dental Care products and services.
  • Excellent customer service skills face to face, telephone and via email.
  • Supporting the Practice Manager and clinical team with the smooth running of the practice.
  • Handling payments.
  • Accessing sensitive information whilst maintaining patient confidentiality.

Your skills and experience:

  • Ability to be positive and professional in a fast-paced environment.
  • Previous administration or receptionist experience, preferably within a healthcare setting.
  • Strong communication skills face to face, via telephone and email.
  • Proficient with Microsoft Word and Outlook with overall strong organisation skills.
  • Previous experience with promoting company products and services.

Your salary and benefits:

Here are just some of the benefits on offer when you join Bupa Dental Care:

  • Competitive pay rates and the opportunity to increase this through training and development.
  • Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues.
  • You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
  • My Bupa Extras - discounts at your favourite retailers.
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK.
  • Our mental health approach brings together a wide range of support.
  • Discounted dental insurance which can be extended to immediate family members.
  • Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan.
  • Wagestream - Access your income before payday, if and when you need it.
  • Access to career pathways and support throughout your working life with Bupa Dental Care.

Bupa Dental Care is an equal opportunities employer.

Receptionist (32747) - employer: Oasis Dental Care - Oasis Health Care / Bupa Health Care

At Total Orthodontics, located on the vibrant Ormeau Road in Belfast, we pride ourselves on being an exceptional employer that values our team members. With a supportive work culture, flexible part-time roles, and a commitment to employee growth through training and development, we ensure our staff feel empowered and appreciated. Our comprehensive benefits package, including access to health support services, discounts, and a focus on mental wellbeing, makes us a fantastic place to build a rewarding career while contributing to outstanding patient care.
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Contact Detail:

Oasis Dental Care - Oasis Health Care / Bupa Health Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist (32747) -

✨Tip Number 1

Familiarise yourself with the services offered by Total Orthodontics and Bupa Dental Care. Understanding their products and patient care approach will help you confidently discuss them during your interview.

✨Tip Number 2

Practice your customer service skills by role-playing common receptionist scenarios. This will prepare you for handling patient inquiries and managing appointments effectively, showcasing your ability to provide excellent service.

✨Tip Number 3

Network with current or former employees of Bupa Dental Care on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Visit the practice location if possible. Familiarising yourself with the environment and transport options will not only ease your commute but also demonstrate your genuine interest in the position during discussions.

We think you need these skills to ace Receptionist (32747) -

Excellent Customer Service Skills
Strong Communication Skills
Proficient in Microsoft Word and Outlook
Organisational Skills
Ability to Handle Payments
Experience in a Healthcare Setting
Appointment Scheduling
Confidentiality Management
Promotional Skills for Products and Services
Adaptability in a Fast-Paced Environment
Team Support Skills
Telephone Etiquette
Email Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any previous receptionist or administrative roles. Emphasise skills that align with the job description, such as customer service and communication abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Total Orthodontics. Mention specific aspects of the practice that appeal to you and how your skills can contribute to their team.

Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as proficiency in Microsoft Word and Outlook, strong organisational skills, and the ability to handle sensitive information while maintaining confidentiality.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.

How to prepare for a job interview at Oasis Dental Care - Oasis Health Care / Bupa Health Care

✨Research the Practice

Before your interview, take some time to learn about Total Orthodontics and Bupa Dental Care. Understand their values, services, and what makes them unique in the healthcare sector. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Customer Service Skills

As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. Highlight your ability to create a welcoming atmosphere for patients.

✨Practice Common Interview Questions

Anticipate questions related to your experience, such as handling appointments or managing patient records. Practising your responses can help you feel more confident and articulate during the interview.

✨Dress Professionally

First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the practice but also reflects your understanding of the role's importance in creating a positive first impression for patients.

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