IT Technician in Newport, Wales

IT Technician in Newport, Wales

Newport +1 Full-Time 34646 - 42346 £ / year (est.) No working from home possible
Oasis Community Learning

At a Glance

  • Tasks: Support local ICT systems and provide tech support to enhance teaching and learning.
  • Company: Oasis Community Learning, making a difference for 32,000 students annually.
  • Benefits: Generous holiday allowance, lifestyle benefits, and excellent pension scheme.
  • Other info: Opportunities for continuous professional development and career progression.
  • Why this job: Join a dynamic team and develop your IT skills while impacting students' lives.
  • Qualifications: Outstanding customer service and communication skills, with problem-solving abilities.

The predicted salary is between 34646 - 42346 £ per year.

Do you want to develop an exciting career in IT services? Are you looking for a role with extensive progression opportunities? Do you want to work for an organisation that makes a difference to the lives of 32,000 students a year? Look no further!

What makes us special?

Oasis works in communities that tend to experience multiple disadvantages in relation to their peers - one of which is access to technology. We're a key delivery partner of Oasis Horizons - the provision of iPads to all students. Providing iPads for everyone is no mean feat but is something we're incredibly proud to be part of.

With over 100 dedicated IT professionals covering a range of specialisms, Oasis IT Services operate sector (and beyond!) leading provisions - joining us in an IT Technician role opens your opportunities up like no other. Our IT solutions are dynamic, robust and forward thinking - no getting left behind here. Every team member is dedicated to providing the very best service possible - our work directly enables fantastic Oasis teachers across the country to deliver exceptional education to all students, and this is your chance to become part of it.

Our offer to you:

  • A true commitment to your continuous professional development - we offer exceptional opportunities to develop your skills, knowledge and technical expertise, empowering you to take charge of your career in IT.
  • A generous holiday allowance - 26 days, rising to 31 days with continuous service. This is in addition to 8 bank holidays per year plus personal leave for exciting life events such as moving house or getting married.
  • Lifestyle benefits built to suit you - discounts on everything from gym memberships to food shopping, plus access to health and dental cover.
  • Excellent Local Government pension scheme, plus 3x annual salary life cover when enrolled.

We're looking for someone who...

  • Has outstanding customer service skills.
  • Is an exceptional communicator with all colleagues.
  • Is driven, proactive and self-motivated.
  • Demonstrates excellent problem-solving skills, with the ability to identify and act upon solutions in a swift timeframe.
  • Has the ability to manage changing priorities in a dynamic environment - reprioritising as needed whilst maintaining top quality customer service.
  • Is willing to travel to academies within your local cluster, providing support both in person and remotely where required.

Your day to day will look like:

  • Ensuring the local ICT systems are running smoothly to facilitate excellent teaching and learning in Oasis academies.
  • Detecting, diagnosing and resolving errors.
  • Being the go-to for on-site tech support for all manner of day-to-day issues as they arise.
  • Providing training and upskilling of local academy based colleagues on their use of IT where required.

Application process

Please click ‘fast apply' to complete the application form and tell us all about you, your experience, and why you're perfect for this role.

Closing date: 23:59, 9 August. Interviews: 19 August. If you intend to apply, we recommend you submit your application as soon as possible.

Safeguarding Statement: Oasis Community Learning is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All appointments will be subject to an enhanced DBS check and receipt of a fully supportive reference. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Locations

NewportWales

IT Technician in Newport, Wales employer: Oasis Community Learning

OASIS COMMUNITY LEARNING is an exceptional employer that prioritises the growth and development of its staff while fostering a collaborative and supportive work culture. Located in Bristol, this role offers the chance to make a meaningful impact on students' lives, with ample opportunities for professional development and a commitment to creating a positive learning environment. Join us to be part of a dedicated team that values your contributions and encourages your career progression.

Oasis Community Learning

Contact Details:

Oasis Community Learning Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Technician in Newport, Wales

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Oasis Community Learning values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Oasis Community Learning might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Oasis Community Learning!

Direct Apply to Oasis Community Learning

Let's not forget to apply directly through the Oasis Community Learning website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Technician in Newport, Wales

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Support
ICT Systems Management
Error Detection and Diagnosis
Training and Upskilling

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Oasis Community Learning.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Oasis Community Learning. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Oasis Community Learning

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.