At a Glance
- Tasks: Lead the HR helpdesk, coach your team, and provide first-line HR advice.
- Company: Oasis Community Learning, a supportive organisation in the education sector.
- Benefits: Competitive salary, pension, health benefits, and a hybrid work model.
- Other info: Join a passionate team focused on service excellence and employee support.
- Why this job: Make a difference in HR while developing your leadership skills.
- Qualifications: Strong HR generalist background with experience in charity or education.
The predicted salary is between 44000 - 49000 £ per year.
Oasis Community Learning in London is seeking a People Service Desk Lead to head the HR helpdesk, coaching a small team and delivering first-line HR advice to employees and managers.
The role is hybrid with three days at our HQ in Waterloo and a focus on SLAs and KPI delivery.
You will bring a strong HR generalist background, charity/public sector/education experience, and a passion for developing your team.
Salary around £44,000–£49,000, 37 hours per week, with pension and health benefits.
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People Service Desk Lead — HR Coaching & Service Excellence (Hybrid) in London employer: Oasis Community Learning
OASIS COMMUNITY LEARNING is an exceptional employer that prioritises the growth and development of its staff while fostering a collaborative and supportive work culture. Located in Bristol, this role offers the chance to make a meaningful impact on students' lives, with ample opportunities for professional development and a commitment to creating a positive learning environment. Join us to be part of a dedicated team that values your contributions and encourages your career progression.
StudySmarter Expert Advice🤫
We think this is how you could land People Service Desk Lead — HR Coaching & Service Excellence (Hybrid) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Oasis Community Learning!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Oasis Community Learning.
We think you need these skills to ace People Service Desk Lead — HR Coaching & Service Excellence (Hybrid) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Oasis Community Learning. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Oasis Community Learning and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Oasis Community Learning. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Oasis Community Learning's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Oasis Community Learning
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Oasis Community Learning.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Oasis Community Learning will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Oasis Community Learning and how you would contribute to adapting HR strategies.
