At a Glance
- Tasks: Support local schools with tech issues and ensure smooth ICT systems for learning.
- Company: Join Oasis Community Learning, a leader in educational technology access.
- Benefits: Generous holiday allowance, flexible work-life balance, and lifestyle discounts.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Customer service skills and a proactive attitude are essential.
- Other info: Dynamic environment with opportunities for professional growth and travel.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Join to apply for the IT Technician role at Oasis Community Learning.
What makes us special
- Oasis works in communities that tend to experience multiple disadvantages in relation to their peers – one of which is access to technology. We are a key delivery partner of Oasis Horizons – the provision of iPads to all students. Providing iPads for everyone is no mean feat but is something we’re incredibly proud to be part of.
- With over 100 dedicated IT professionals covering a range of specialisms, Oasis IT Services operate sector (and beyond!) leading provisions – joining us in an IT Technician role opens your opportunities up like no other
- Our IT solutions are dynamic, robust and forward thinking – no getting left behind here
- Every team member is dedicated to providing the very best service possible – our work directly enables fantastic Oasis teachers across the country to deliver exceptional education to all students, and this is your chance to become part of it
Our offer to you
- A true commitment to your continuous professional development – we offer exceptional opportunities to develop your skills, knowledge and technical expertise, empowering you to take charge of your career in IT
- A generous holiday allowance – 26 days, rising to 31 days with continuous service. This is in addition to 8 bank holidays per year plus personal leave for exciting life events such as moving house or getting married.
- Work life balance – we’re passionate about what we do and want you to be too, but know your life outside of work must come first, so we offer you the flexibility needed.
- Lifestyle benefits built to suit you – discounts on everything from gym memberships to food shopping, plus access to health and dental cover
- Excellent Local Government pension scheme, plus 3x annual salary life cover when enrolled
We’re Looking For Someone Who…
- Has outstanding customer service skills
- Is driven, proactive and self-motivated
- Demonstrates excellent problem solving skills, with the ability to identify and act upon solutions in a swift timeframe
- Has the ability to manage changing priorities in a dynamic environment – reprioritising as needed whilst maintaining top quality customer service
- Is willing to travel to academies within your local cluster, providing support both in person and remotely where required
Your day to day will look like
- Working on site in across our Croydon schools
- Ensuring the local ICT systems are running smoothly to facilitate excellent teaching and learning in Oasis academies
- Detecting, diagnosing and resolving errors
- Being the go-to for on site tech support for all manner of day-to-day issues as they arise
- Providing training and upskilling of local academy based colleagues on their use of IT where required
Application process
Please click ‘fast apply’ to complete the application form and tell us all about you, your experience, and why you’re perfect for this role.
Closing date: 23:59 2 October
Interviews: 14 October
If you intend to apply, we recommend you submit your application as soon as possible. We will be reviewing applications as they are submitted and holding interviews in line with this. This could result in the advert closing before the advertised date.
Safeguarding Statement
Oasis Community Learning is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All appointments will be subject to an enhanced DBS check and receipt of a fully supportive reference.
We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Education Administration Programs
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IT Technician employer: Oasis Community Learning
Contact Detail:
Oasis Community Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Get to know the company! Research Oasis Community Learning and their mission. Understanding their values and how they support communities will help you connect your skills to their needs during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated problem-solving skills or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re serious about joining the Oasis team!
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know who you are beyond your qualifications. Share your passion for IT and how it aligns with our mission at Oasis.
Tailor Your Experience: Make sure to highlight your relevant experience in IT support and customer service. Use examples that showcase your problem-solving skills and ability to adapt to changing priorities – this is what we’re looking for!
Show Your Enthusiasm: Express your excitement about the role and working with us at Oasis. Mention why you’re drawn to our commitment to education and technology, and how you can contribute to our dynamic team.
Apply Early: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance. Head over to our website and hit that ‘fast apply’ button to get started!
How to prepare for a job interview at Oasis Community Learning
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT trends and tools relevant to the role. Familiarise yourself with common issues that schools face regarding technology, especially in a learning environment. This will show your passion for the field and your readiness to tackle challenges head-on.
✨Show Off Your Customer Service Skills
Since outstanding customer service is key for this role, prepare examples of how you've successfully helped users in the past. Think about times when you resolved tech issues quickly and effectively, and be ready to share these stories during the interview.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle specific tech problems. Practice articulating your thought process for diagnosing and resolving issues. This will demonstrate your problem-solving skills and ability to think on your feet, which are crucial for an IT Technician.
✨Emphasise Your Adaptability
The job requires managing changing priorities, so be prepared to discuss how you've adapted to new situations in the past. Share examples of how you've successfully reprioritised tasks while maintaining high-quality service, showcasing your flexibility and commitment to excellence.