Hybrid HR Service Desk Lead - People & Culture

Hybrid HR Service Desk Lead - People & Culture

Full-Time 29700 - 36300 £ / year (est.) Home office (partial)
Oasis Community Learning

At a Glance

  • Tasks: Lead the People Desk team, providing HR advice and support to staff and managers.
  • Company: Oasis Community Learning, a supportive organisation focused on education and community.
  • Benefits: Competitive salary, professional development, and a chance to make a difference.
  • Other info: Join a dynamic team dedicated to improving staff and student experiences.
  • Why this job: Shape the future of education while developing your HR leadership skills.
  • Qualifications: Strong HR background, coaching experience, and team leadership skills.

The predicted salary is between 29700 - 36300 £ per year.

Oasis Community Learning is hiring a People Service Desk Lead to head up the People Desk team, providing first-line HR advice to staff and managers across academies.

The role sits in the People and Culture function and will drive service quality, SLA/KPI adherence, and staff development.

The successful candidate will bring a strong HR generalist background, coaching experience, and a track record of leading small teams, ideally within charities/public sector or education.

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Hybrid HR Service Desk Lead - People & Culture employer: Oasis Community Learning

OASIS COMMUNITY LEARNING is an exceptional employer that prioritises the growth and development of its staff while fostering a collaborative and supportive work culture. Located in Bristol, this role offers the chance to make a meaningful impact on students' lives, with ample opportunities for professional development and a commitment to creating a positive learning environment. Join us to be part of a dedicated team that values your contributions and encourages your career progression.

Oasis Community Learning

Contact Details:

Oasis Community Learning Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid HR Service Desk Lead - People & Culture

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Oasis Community Learning!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Oasis Community Learning.

We think you need these skills to ace Hybrid HR Service Desk Lead - People & Culture

HR Generalist Knowledge
Coaching Skills
Team Leadership
Service Quality Management
SLA/KPI Adherence
Staff Development
Communication Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Oasis Community Learning. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Oasis Community Learning and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Oasis Community Learning. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Oasis Community Learning's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Oasis Community Learning

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Oasis Community Learning.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Oasis Community Learning will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Oasis Community Learning and how you would contribute to adapting HR strategies.