Support Worker (Nights) - Multiple Complex Needs
Support Worker (Nights) - Multiple Complex Needs

Support Worker (Nights) - Multiple Complex Needs

Gateshead Full-Time 27846 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide trauma-informed support to individuals experiencing homelessness during night shifts.
  • Company: Oasis Community Housing, a charity dedicated to tackling homelessness.
  • Benefits: Starting salary of £27,846, anti-social allowance, and opportunities for personal development.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Understanding of homelessness issues and strong interpersonal skills required.
  • Other info: Join a growing charity that values diversity and promotes equality.

The predicted salary is between 27846 - 31000 £ per year.

Support Worker ( nights ) – Gateshead Supporte d Housin g and Emergency Accommodation Service

Gateshead

Starting Salary: £27,846 per annum (42 hours) per annum, plus anti-social allowance £737.84 per annum (42 hours),

Hours:Full time, working an average of 42 hours per week over an 8 week rolling rota period; to be worked in a pattern of 12-hour shifts Mon-Sun. Anti-social working; evenings, weekends and bank holidays.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to apply anyway. You might just be the perfect person for this role.

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness.

Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to people on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?

Our Supported Housing and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:

  • Two supported housing sites; one 8 bed, one 6 bed, both staffed 24 hours.
  • Six self-contained properties forming the emergency accommodation element of the service.

Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness.

To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending. You will be able to lone work effectively, working calmly under pressure, with excellent inter-personal skills, including de-escalation and the ability to effectively and professionally communicate. You will be able to use your initiative, and work flexibly in a demanding environment, and be able to manage the safety, security and support of people living in the service overnight.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed.

Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness.

Closing date for applications is Wednesday 10th September 2025

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Support Worker (Nights) - Multiple Complex Needs employer: Oasis Charitable Trust

Oasis Community Housing is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing homelessness. Located in Gateshead, we offer a supportive and creative work environment where staff are valued and encouraged to grow professionally. With a strong commitment to diversity and inclusion, we provide opportunities for personal development while fostering a culture of co-production that empowers both employees and service users alike.
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Contact Detail:

Oasis Charitable Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (Nights) - Multiple Complex Needs

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, or join online groups related to support work. You never know who might have a lead on a job or can give you insider tips.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to support work. Think about how you'd handle challenging situations and be ready to share your experiences that showcase your skills.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping those with complex needs. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.

We think you need these skills to ace Support Worker (Nights) - Multiple Complex Needs

Understanding of complex needs related to homelessness
Knowledge of mental ill-health
Knowledge of alcohol and substance misuse
Knowledge of offending behaviour
Lone working
Calmness under pressure
Inter-personal skills
De-escalation techniques
Effective communication
Initiative
Flexibility in a demanding environment
Safety and security management
Commitment to person-led, holistic support
Trauma-informed support

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and any relevant experiences that have shaped your journey.

Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. Use specific examples to show how you can contribute to our mission of supporting those with complex needs.

Show Your Commitment: We love candidates who are genuinely excited about making a difference. Share your thoughts on why this role matters to you and how you plan to support individuals on their journey out of homelessness. Your enthusiasm can really make you stand out!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Oasis Charitable Trust

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the specific needs of the role, especially around supporting individuals with complex needs and homelessness. This will help you articulate how your skills and experiences align with what they’re looking for.

✨Showcase Your Empathy

In this role, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated compassion and understanding towards others, particularly in challenging situations. This will show that you can provide the person-led support they value.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and de-escalation skills. Think about times when you had to manage difficult situations or support someone in crisis. Practising these responses will help you feel more confident during the interview.

✨Embrace Their Values

Oasis Community Housing has a strong Christian ethos and values diversity. Be ready to discuss how you resonate with their mission and how you can contribute to creating an inclusive environment. Showing that you understand and appreciate their values will set you apart.

Support Worker (Nights) - Multiple Complex Needs
Oasis Charitable Trust
Location: Gateshead
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