Support Care and Communications Officer

Location: Gateshead

Salary: Grade C: £26,389 – £28,684 per annum

Hours: Full-time, 37 hours per week

Do you love engaging with supporters, crafting inspiring content, and ensuring donors feel valued? We’re looking for a Supporter Care and Communications Officer to play a key role in our fundraising team.

Key Responsibilities:

1. Acting as the first point of contact for supporters, donors, and fundraisers
2. Managing regular giving and stewarding individual donors
3. Supporting legacy pledgers and those giving in memory
4. Gathering stories and case studies to showcase our impact
5. Designing marketing materials for fundraising events
6. Producing and delivering the monthly supporter e-newsletter
7. Ensuring the website is up-to-date and optimised
8. Conducting trust donor pipeline research and supporting applications

Why Join Us?

At Oasis Community Housing, we work to break the cycle of homelessness by building relationships and providing support where it’s needed most. Your role will be vital in fostering long-term engagement with our incredible supporters.

Benefits include:

• 25 days holiday (+ bank holidays), rising to 30 days after 2 years
• Contributory pension scheme (Employer contribution 7%)
• Life assurance policy for eligible employees

Closing date for applications is Friday 4th May 2025

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