At a Glance
- Tasks: Lead the bar team, ensure customer satisfaction, and manage compliance with licensing laws.
- Company: Vibrant bar with a friendly atmosphere and supportive team culture.
- Benefits: Competitive pay, tips, staff discounts, and training opportunities.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Join a dynamic team and develop your leadership skills in a fun environment.
- Qualifications: Valid Personal Licence and previous supervisory experience in a bar/pub.
The predicted salary is between 24000 - 30000 € per year.
The Role
As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team.
Key Responsibilities
- Lead and supervise the team during service
- Ensure excellent customer service at all times
- Open and close the venue, including cash handling
- Support staff on the bar and floor during busy periods
- Handle customer complaints and resolve issues professionally
- Ensure compliance with licensing laws and Challenge 25
- Maintain a safe and clean working environment
- Monitor stock levels and minimise wastage
Requirements
- Valid Personal Licence (UK) – essential
- Previous experience as a supervisor or duty manager in a bar/pub
- Strong leadership and communication skills
- Ability to stay calm under pressure in a fast-paced environment
- Good knowledge of licensing laws and responsible alcohol service
- Flexible availability, including late nights and weekends
What We Offer
- Competitive pay + tips
- Staff discounts
- Training and development opportunities
- Friendly and supportive team environment
- Opportunity to progress within the business
Duty Manager employer: Oasis Bar & Terrace Limited
As a Duty Manager with us, you will thrive in a vibrant and supportive team environment that prioritises excellent customer service and employee growth. We offer competitive pay, tips, and comprehensive training opportunities, ensuring you have the tools to succeed and progress within the business. Join us in creating memorable experiences for our customers while enjoying the benefits of a flexible schedule and a friendly workplace culture.
Contact Detail:
Oasis Bar & Terrace Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Duty Manager role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your leadership and customer service abilities during interviews or informal meet-ups. Bring examples of how you've handled busy shifts or resolved complaints.
✨Tip Number 3
Be flexible! The bar scene can be unpredictable, so let potential employers know you're ready to work late nights and weekends. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Duty Manager gig. Plus, it’s super easy!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your previous experience as a supervisor or duty manager. We want to see how you've led teams and handled busy shifts, so don’t hold back on those examples!
Be Clear About Your Skills:Make it easy for us to see your strong leadership and communication skills. Use specific examples to demonstrate how you’ve kept customers happy and resolved issues in the past. This will really help your application stand out!
Know Your Licensing Laws:Since compliance with licensing laws is key for this role, mention your knowledge and experience with them in your application. We’re looking for someone who can confidently oversee alcohol sales, so show us you’ve got what it takes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Oasis Bar & Terrace Limited
✨Know Your Licensing Laws
Make sure you brush up on your knowledge of licensing laws and the Challenge 25 policy. Being able to confidently discuss these topics will show that you're serious about responsible alcohol service and compliance, which is crucial for a Duty Manager.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or handled a busy shift. Highlighting your ability to stay calm under pressure and support your staff will demonstrate that you’re ready to take on the responsibilities of a Duty Manager.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for customers. Being able to share these stories will illustrate your commitment to excellent customer service, which is vital for keeping patrons happy and ensuring repeat business.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle certain situations, like a customer complaint or a busy bar shift. Practising your responses to these scenarios will help you feel more confident and prepared during the interview.
