At a Glance
- Tasks: Lead the bar team, ensure customer satisfaction, and manage compliance with licensing laws.
- Company: Vibrant bar with a friendly atmosphere and supportive team culture.
- Benefits: Competitive pay, tips, staff discounts, and training opportunities.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Join a dynamic team and develop your leadership skills in a fun environment.
- Qualifications: Valid Personal Licence and previous supervisory experience in a bar/pub.
The predicted salary is between 24000 - 30000 € per year.
The Role
As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team.
Key Responsibilities
- Lead and supervise the team during service
- Ensure excellent customer service at all times
- Open and close the venue, including cash handling
- Support staff on the bar and floor during busy periods
- Handle customer complaints and resolve issues professionally
- Ensure compliance with licensing laws and Challenge 25
- Maintain a safe and clean working environment
- Monitor stock levels and minimise wastage
Requirements
- Valid Personal Licence (UK) – essential
- Previous experience as a supervisor or duty manager in a bar/pub
- Strong leadership and communication skills
- Ability to stay calm under pressure in a fast-paced environment
- Good knowledge of licensing laws and responsible alcohol service
- Flexible availability, including late nights and weekends
What We Offer
- Competitive pay + tips
- Staff discounts
- Training and development opportunities
- Friendly and supportive team environment
- Opportunity to progress within the business
Duty Manager employer: Oasis Bar & Terrace Limited
As a Duty Manager with us, you will thrive in a vibrant and supportive team environment that prioritises excellent customer service and employee growth. We offer competitive pay, tips, and comprehensive training opportunities, ensuring you have the tools to succeed and progress within the business. Join us in creating a welcoming atmosphere where your leadership skills can shine and contribute to our commitment to high standards and compliance.
Contact Detail:
Oasis Bar & Terrace Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Duty Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or a casual meet-up, bring your A-game. Share stories of how you've led teams and handled busy shifts like a champ.
✨Tip Number 3
Be proactive! If you see a bar or pub that you think would be a great fit, don’t wait for them to post a job. Pop in, chat with the management, and express your interest in a Duty Manager position. It shows initiative!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Duty Manager gig!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your previous experience as a supervisor or duty manager. We want to see how you've led teams and handled busy shifts, so don’t hold back on those examples!
Be Clear About Your Skills:Make it easy for us to see your strong leadership and communication skills. Use specific examples to demonstrate how you’ve kept customers happy and resolved issues in the past. This will really help your application stand out!
Know Your Licensing Laws:Since compliance with licensing laws is key for this role, mention your knowledge and experience with them in your application. If you have your Personal Licence, shout about it – it’s essential for us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Oasis Bar & Terrace Limited
✨Know Your Licensing Laws
Make sure you brush up on your knowledge of licensing laws and the Challenge 25 policy. Being able to confidently discuss these topics will show that you're serious about responsible alcohol service and compliance, which is crucial for a Duty Manager.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or handled a busy shift. Highlighting your ability to motivate staff and maintain high standards under pressure will demonstrate that you're the right fit for the role.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for customers. Being able to share these stories will illustrate your commitment to excellent customer service, which is essential for keeping patrons happy and returning.
✨Stay Calm and Collected
Interviews can be nerve-wracking, especially for a fast-paced role like this. Practice staying calm under pressure by simulating busy scenarios with friends or family. This will help you convey your ability to handle stress effectively during the interview.
