At a Glance
- Tasks: Lead customer onboarding and implementation projects, ensuring successful deployment of innovative technology.
- Company: Join a pioneering UK tech company revolutionising product protection against counterfeiting.
- Benefits: Competitive salary, opportunities for international travel, and a dynamic work environment.
- Other info: Exciting growth phase with excellent career development opportunities.
- Why this job: Be at the forefront of tech innovation while making a real impact on global brands.
- Qualifications: Experience in technical roles with strong problem-solving and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
We're partnering with an innovative UK technology company that has developed a market-leading authentication platform used to protect products and brands from counterfeiting. Having successfully commercialised technology originating from world-class research, the business is now entering an exciting growth phase with customers and partners operating globally. To support this expansion, they are seeking their first Technical Implementation Lead to establish and scale a customer onboarding and deployment function.
The Role
As Senior Applications Engineer, you will take ownership of customer onboarding and deployment activities, ensuring customers can successfully implement and scale the company's technology within their production environments. You will also be responsible for troubleshooting across hardware & software as well as integrations. You will act as the bridge between customers, software teams, product specialists, and manufacturing operations, helping translate customer requirements into practical implementation plans and successful outcomes. Alongside supporting customer deployments, you will define and improve onboarding processes, create repeatable frameworks, and help establish a scalable implementation function as the company continues to grow.
Key Responsibilities
- Lead customer onboarding and implementation projects from initial engagement through to production deployment.
- Act as the primary technical contact for customers during implementation.
- Understand customer workflows and identify integration requirements.
- Support software, SDK and API integration discussions.
- Collaborate with technical, product and manufacturing teams to resolve implementation challenges.
- Define and document scalable onboarding processes and best practices.
- Support customer trials, pilots and production rollouts.
- Travel internationally to customer and partner sites when required.
- Drive continuous improvement of onboarding and implementation activities.
About You
We're interested in speaking with candidates who combine strong technical understanding with excellent customer-facing skills.
Experience Required
- Experience in customer-facing technical roles.
- Strong problem-solving and stakeholder management skills.
- Experience supporting technical implementations or deployments.
- Understanding of software systems, APIs, integrations or SDKs.
- Experience working with manufacturing, production or industrial environments.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Comfortable working in a fast-moving and evolving environment.
- Machine vision technologies.
- Manufacturing software or systems integration.
- Printing, packaging or security printing environments.
Senior Application Engineer in Lancaster employer: Oakwell Hampton Group
Join a pioneering UK technology company at the forefront of combating counterfeiting with their cutting-edge authentication platform. As a Senior Application Engineer, you'll thrive in a dynamic work culture that values innovation and collaboration, offering ample opportunities for professional growth and development. With a commitment to employee well-being and a supportive environment, this role not only allows you to make a meaningful impact but also provides unique advantages such as international travel and exposure to global partners.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Engineer in Lancaster
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Oakwell Hampton Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Oakwell Hampton Group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Oakwell Hampton Group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Oakwell Hampton Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Application Engineer in Lancaster
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Oakwell Hampton Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Oakwell Hampton Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Oakwell Hampton Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Oakwell Hampton Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
