Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our practice, assisting patients and managing appointments.
- Company: Join a supportive, family-oriented GP practice with a great reputation.
- Benefits: Enjoy NHS pension, 4 weeks holiday, and training opportunities.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Good people skills, calm under pressure, and computer proficiency required.
- Other info: Work in a close-knit team with excellent career growth potential.
The predicted salary is between 13 - 16 £ per hour.
You will be the first person the patient encounters either on the phone or face to face and represent the link the patient has to the GPs and other services in the practice. Your job will be varied, dealing with the patients, processing letters and prescription requests and hospital referrals and ensuring everything is in place for the smooth running of the practice. You will be part of a close knit team in a family orientated practice and have plenty of opportunity for training and enhancing your administrative and people skills in a friendly and supportive environment.
Main duties of the job:
- You will need to be good with people and calm under pressure.
- You need good telephone skills and be able to use a computer for appointments and administrative purposes.
- You will also need to be happy to be engaged with several tasks at any one time to be well organised and able to cope with patients who may be stressed and unwell.
Position operates a fixed rota:
- 5.5 hours per day.
- Successful candidates will be working Tuesday, Thursday Morning 8am-13:30pm and Monday, Wednesday (one in seven weeks will be until 19:00) and Friday 13:00-18:30pm to fit in with existing team.
About us:
We are a small family orientated practice working from our own building that we designed and built 25 years ago. Our staff have been with us many years and work closely together in a happy team. We like to be well organised and operate a calm and efficient surgery which is patient centred and has a high reputation locally and good feedback on the GP surgery national survey. Posts attract the NHS pension scheme, 4 weeks holiday and training and development. The practice is also involved in local community projects and Dr Tattersfield heads up the local Primary Care Network of GPs so we are at the centre of decision making in our patch.
Job responsibilities:
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone or website.
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Book hospital transport as per Staff Handbook.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 24 hours.
- Advise patients of relevant charges for private (non General Medical Services) services.
Part time GP Receptionist in Downham Market employer: Oakview Family Practice
Contact Detail:
Oakview Family Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time GP Receptionist in Downham Market
✨Tip Number 1
Get to know the practice! Research their values and services so you can chat about how you fit in. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! Role-play common scenarios you might face as a receptionist, like handling stressed patients or managing multiple tasks. This will help you feel more confident during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you've juggled multiple tasks successfully. This is key for a role that requires calmness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is a must for this role.
We think you need these skills to ace Part time GP Receptionist in Downham Market
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our family-oriented practice.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your people skills, ability to stay calm under pressure, and any previous experience in a similar role to show us you’re the perfect fit!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences concise. This will help us quickly understand your qualifications and why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Oakview Family Practice
✨Know the Practice Inside Out
Before your interview, take some time to research the practice. Understand their values, services, and community involvement. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a GP receptionist, you'll be the first point of contact for patients. Prepare examples of how you've successfully handled difficult situations or provided excellent customer service in the past. This will demonstrate your ability to stay calm under pressure and engage positively with patients.
✨Practice Common Scenarios
Think about the types of situations you might face in this role, like managing multiple tasks or dealing with stressed patients. Practise how you would respond to these scenarios, as it will help you feel more confident during the interview and show that you're ready for the challenges of the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewers. This could be about the team dynamics, training opportunities, or how they handle busy periods. It shows that you're engaged and thinking about how you can contribute to the practice.