Technical Engineer (IT Equip, Hardware) JAC in Penarth

RESPONSIBILITIES Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate mannerDiagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issuesProviding technical assistance for queries and issues related to computer systems, software, and hardwareCreating technical documentation and manuals to assist other team members and usersSupport on new product certifications and renewalsProvide support on company\’s Warranty Entitlement and Claim systemREQUIREMENTS Bachelor\’s degree in Computer Science, I.T., engineering or equivalentMin. 3-5 years hands on experience.Familiar with Microsoft Office applications.Strong problem-solving and analytical abilities.Proficiency in diagnosing hardware, software, and networking issues.Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:Position applying forCurrent remunerationExpected remunerationNotice periodJason Chow Yew Fai EA License No : 06C4642EA Reg No : R25158800We regret that only shortlisted candidates will be notified.

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