Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site service and maintenance for Multi-Functional Printers (MFP) at customer locations.
- Company: Join a dynamic team focused on delivering top-notch service in the tech industry.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Be the go-to tech hero, solving problems and making customers happy every day.
- Qualifications: GCE ‘N’ or ‘O’ Level, diploma, and 2-5 years of copier management experience required.
- Other info: Enjoy a supportive work environment with a focus on customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
RESPONSIBILITIES
- To provide on-site service related activities at customer’s premises, including but not limited to:
- Perform corrective maintenance work on Multi-Functional Printer (MFP).
- Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
- Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
- Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) for customer’s newly purchased MFP at customer’s premises.
- Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, etc.
REQUIREMENTS
- Possess GCE ‘N’, ‘O’ Level, Diploma Holder or equivalent.
- 2 to 5 years of product management experience in copier including troubleshooting of equipment.
- Possess Class 3 driving license.
- Sound IT knowledge in software.
- Strong product technical knowledge in MFP, ECR/ POS.
- Good communication and interpersonal skills.
- Customer Service oriented structured and organised approach with attention to detail.
- Able to work independently and make decisions, escalating where and when necessary and appropriately.
Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
We regret that only shortlisted candidates will be notified.
Copier Technician (Printer, MFP, POS) JAC in Penarth employer: OAKTREE CONSULTING
Contact Detail:
OAKTREE CONSULTING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Copier Technician (Printer, MFP, POS) JAC in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with MFPs or in customer service roles. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with troubleshooting or setting up printers, don’t just mention it—demonstrate it. Bring along examples of past work or even offer to do a quick demo during interviews to impress the hiring team.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar, which can make all the difference.
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready for technical questions or scenarios related to MFPs. Brush up on your troubleshooting techniques and think through how you’d handle various service situations to showcase your expertise.
We think you need these skills to ace Copier Technician (Printer, MFP, POS) JAC in Penarth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Copier Technician role. Highlight your experience with Multi-Functional Printers (MFP) and any relevant troubleshooting skills. We want to see how your background fits with what we’re looking for!
Show Off Your Skills: Don’t just list your qualifications; show us how you’ve used them! If you’ve got experience in customer service or IT, give us examples of how you’ve excelled in those areas. We love a good story that showcases your skills!
Follow the Format: When sending your application, stick to the requested format. Use MS Word as specified and include all the details like current and expected remuneration. It shows us you can follow instructions, which is super important for this role!
Be Professional Yet Personable: While we appreciate a friendly tone, keep it professional. Make sure your email and application reflect your personality but also your seriousness about the position. We’re excited to meet someone who’s both skilled and a great fit for our team!
How to prepare for a job interview at OAKTREE CONSULTING
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Multi-Functional Printers (MFPs) and their common issues. Be ready to discuss troubleshooting techniques and any relevant experiences you've had with hardware and software repairs.
✨Show Off Your Customer Service Skills
Since the role is customer-facing, prepare examples of how you've provided excellent service in the past. Think about situations where you resolved a customer's issue or went above and beyond to ensure satisfaction.
✨Get Familiar with CRM and SAP Systems
Understand the basics of CRM and SAP systems, as you'll need to update service jobs and manage parts. If you have experience with these systems, be sure to mention it during the interview.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios you might encounter on the job. Practice explaining how you would handle machine setups, driver installations, and any administrative tasks that come with the role.
