Job Description
- Conduct hiring and interviews for cleaning staff from internally generated leads
- Plan and manage cleaner schedules to ensure optimal coverage
- Assign and oversee cleaning jobs for the team
- Attend client site visits and present services to secure engagements
- Manage performance issues, including handling difficult cases and offboarding underperforming or unreliable staff
- Resolve escalated client concerns referred by Customer Service
- Collaborate with the Sales team to provide operational input for large tenders and quotations
- Ensure sufficient manpower to fulfill all cleaning contracts within the assigned sector
- Work closely with the Department Head to improve processes and support business growth
Requirements
- 2 - 5 Years Operations Experience
- Strong interpersonal and communication skills
- Ability to work independently and manage multiple priorities
John Goh Meng Chye
EA License No: 06C4642
EA Reg No: R1102621
Operations Executive(Engineering and Cleaning Industry) employer: OAKTREE CONSULTING
At OakTree Consulting, we pride ourselves on fostering a vibrant work culture that encourages collaboration and innovation. As a B2B Sales Executive in the UK, you will benefit from comprehensive training and development opportunities, allowing you to grow your skills while working with a supportive team dedicated to client success. Our commitment to employee well-being and a dynamic work environment makes us an exceptional employer for those looking to make a meaningful impact in their careers.
