At a Glance
- Tasks: Join our team as a Medical Receptionist, managing patient enquiries and supporting clinical staff.
- Company: Dewerstone Medical Group, a caring and growing healthcare provider.
- Benefits: Enjoy free parking, health programmes, and potential for permanent employment.
- Other info: Flexible hours with opportunities for career growth and teamwork.
- Why this job: Make a difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: Experience in general practice preferred, but a willingness to learn is key.
The predicted salary is between 22703 - 27749 £ per year.
Dewerstone Medical Group (Budshead Medical Practice & Oakside Surgery) are looking for two highly motivated, hard-working and experienced Medical Receptionists to join our ever-growing team! The post is for 24 hours per week Monday-Friday, however flexibility to cover sickness/holiday is essential. Occasional Saturday shifts are available every 5 weeks. This is a 12-month fixed term position, to be reviewed with a view to becoming permanent.
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Experience:
- General Practice: 1 year (preferred)
Work Location: In person
Qualities:
- Caring and compassionate
- Excellent interpersonal skills including a professional and welcoming telephone manner
- Excellent organisational skills in order to manage multiple tasks and process timelines
- Demonstrates flexibility
- Able to build strong relationships with the Practice team
- Excellent verbal and written communication skills
- Willingness to learn about all products and services offered
- Ability to use IT and operate computer-based systems, experience of using SystmOne preferred however full training will be provided for the right candidate
- Previous NHS/GP experience is preferred
The successful applicants will work within the administration team, supporting the clinical staff and each other to deliver a high-quality service to patients and other healthcare professionals. Though based primarily in one section, the post holder may be required to work in other sections of the department where support is needed, including across both sites. They will be required to follow established procedures and work under supervision but use their own initiative and take responsibility for themselves and the quality of their own work.
Key Responsibilities:
- Reception: Greeting patients and handling telephone/email enquiries in a professional & friendly manner
- Booking, amending, and cancelling appointments using our clinical system (SystmOne)
- Processing prescriptions, referrals, and other administrative tasks
- Handling patient records, ensuring confidentiality and accuracy
- Supporting clinicians with administrative tasks, including medical coding and summarising records
Previous experience in a GP surgery or healthcare environment is desirable but not essential.
Desirable Skills & Experience:
- Proficiency in IT systems and ability to quickly learn practice software - SystmOne, AccuRx
- Excellent organisational skills and attention to detail
Medical Receptionist/Administrator employer: Oakside Surgery
Dewerstone Medical Group offers a supportive and dynamic work environment for Medical Receptionists, where your contributions are valued in delivering high-quality patient care. With benefits like free parking and a health & wellbeing programme, alongside opportunities for professional growth within a compassionate team, this role is perfect for those looking to make a meaningful impact in the healthcare sector. Located in a community-focused area, you will enjoy a flexible work schedule that accommodates both personal and professional commitments.
