At a Glance
- Tasks: Provide top-notch customer service and admin support for operational services.
- Company: Join Wyre Forest District Council through Oaksec, a supportive and community-focused organisation.
- Benefits: Full-time hours with a stable work environment and opportunities for growth.
- Other info: Office-based role with a friendly team atmosphere.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
Oaksec, on behalf of Wyre Forest District Council, is seeking a Business Support Officer in Larkhill. This role involves providing customer service and administrative support for various operational services, ensuring enquiries are handled professionally.
The ideal candidate will manage customer contacts, promote commercial services, and handle financial transactions. This is a full-time position with a 37-hour workweek, office-based only.
Public Sector Customer Support & Admin Officer employer: Oaksec
At Oaksec, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional development. As a Business Support Officer in Larkhill, you will benefit from a full-time position with a 37-hour workweek, alongside opportunities for growth within the public sector. Our commitment to employee well-being and community service makes this role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Public Sector Customer Support & Admin Officer
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research Wyre Forest District Council and understand their values and services. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about handling enquiries professionally, think of scenarios where you might need to resolve issues or provide information. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insights into the company culture and what they look for in candidates. Plus, it could give you a leg up when it comes to getting noticed.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of it. Plus, it shows you're serious about landing that Public Sector Customer Support & Admin Officer role!
We think you need these skills to ace Public Sector Customer Support & Admin Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Public Sector Customer Support & Admin Officer role. We love seeing your personality come through, so let us know what excites you about this position.
Be Professional and Polite:Since this role involves handling enquiries, it’s crucial to demonstrate professionalism in your application. Use clear language and check for any typos or errors before hitting send. We appreciate attention to detail!
Apply Through Our Website:To make sure your application gets to us smoothly, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Oaksec
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle different customer enquiries and provide examples of past experiences where you’ve successfully resolved issues.
✨Familiarise Yourself with Administrative Tasks
Since this role involves administrative support, make sure you understand common tasks like managing contacts and handling financial transactions. Prepare to talk about any relevant software or systems you've used in previous roles.
✨Research Wyre Forest District Council
Get to know the council's services and values. This will help you tailor your answers to show that you’re a good fit for their team and understand their mission in the public sector.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if it’s the right fit for you. Consider asking about team dynamics or specific challenges the council is currently facing.
