At a Glance
- Tasks: Support taxi licensing processes and ensure compliance with legislation.
- Company: Join North Northamptonshire Council's dynamic Environmental Health team.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in regulatory environments and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Pay: £15.06
Hours: 37 hours per week (part-time 22.5 hours may be considered)
Location: Kettering (office-based with some remote working)
Contract Length: 12 weeks
Start Date: ASAP
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a dedicated Taxi Licensing Service Support Officer to support their Environmental Health / Regulatory Services team. This is an exciting opportunity to join a busy service and play a key role in ensuring taxi licensing processes are delivered efficiently and in line with legislation.
Your daily responsibilities will include:
- Processing applications for taxi and private hire licences
- Providing advice to drivers, operators and members of the public
- Maintaining accurate and up-to-date records on internal databases
- Liaising with internal teams and external agencies regarding licensing matters
- Supporting the administration of licensing processes for vehicles, drivers and operators
General duties in this role include:
- Ensuring compliance with licensing legislation and council policies
- Producing and issuing licences within required timescales
- Managing data in line with Data Protection requirements
- Delivering excellent customer service across all interactions
- Supporting continuous improvement within the service
The ideal candidate will have:
- Experience in taxi licensing or a similar regulatory/administrative environment
- Knowledge of licensing legislation and processes
- Strong organisational skills with the ability to manage competing priorities
- Excellent communication skills, both written and verbal
- Experience using IT systems and Microsoft Office
- The ability to work independently and as part of a team
If you are looking for your next opportunity within a fast-paced regulatory environment and have the relevant skills and experience, we'd love to hear from you - APPLY NOW!
Business Support & Administration Taxi Licensing Service Support Officer Kettering, Northampton[...] employer: Oaksec
North Northamptonshire Council is an excellent employer, offering a supportive work culture that values teamwork and continuous improvement. With opportunities for professional growth within the Environmental Health / Regulatory Services team, employees benefit from a flexible working environment in Kettering, allowing for a balance between office-based and remote work. Join us to make a meaningful impact in the community while enjoying competitive pay and a commitment to employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support & Administration Taxi Licensing Service Support Officer Kettering, Northampton[...]
✨Tip Number 1
Network like a pro! Reach out to people in the taxi licensing or regulatory services field. A quick chat over coffee or a virtual meet can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of licensing legislation. We want you to show that you’re not just a candidate, but the candidate who knows their stuff!
✨Tip Number 3
Practice your communication skills! Whether it’s answering questions or providing advice, being clear and confident will set you apart. We all know how important customer service is in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review applications!
We think you need these skills to ace Business Support & Administration Taxi Licensing Service Support Officer Kettering, Northampton[...]
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in taxi licensing or similar regulatory environments. We want to see how your skills match the job description, so don’t hold back!
Show Off Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We’re looking for someone who can provide advice effectively, so let your writing reflect that!
Highlight Organisational Skills:This role involves managing competing priorities, so be sure to mention any relevant experiences where you’ve successfully juggled multiple tasks. We love seeing how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oaksec
✨Know Your Stuff
Make sure you brush up on taxi licensing legislation and processes before the interview. Familiarise yourself with the key responsibilities of the role, like processing applications and maintaining records. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since this role involves providing advice to drivers and liaising with various teams, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in a regulatory or customer service context.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage competing priorities and stay organised. Think of specific instances where you successfully juggled multiple tasks, as this will highlight your ability to thrive in a busy environment like the one at North Northamptonshire Council.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics or the challenges they face in the licensing process. This not only shows your interest in the role but also gives you a chance to assess if the job is the right fit for you.
