At a Glance
- Tasks: Lead and manage security operations across East Anglia and the South Coast.
- Company: Join Oakpark Security Systems, a leader in community safety.
- Benefits: Up to £38,100/year, 25 days annual leave, and company sick pay.
- Other info: Dynamic role with travel opportunities and excellent career progression.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: 3 years of operations management experience and a valid SIA licence.
The predicted salary is between 14.81 - 14.81 £ per hour.
Oakpark Security Systems LTD is looking to recruit an experienced Operations Manager to assume direct responsibility for a portfolio of manned guarding operations across East Anglia and South Coast (Essex, Cambridgeshire, Norfolk, Suffolk, Midlands & Hampshire) circa £3 Million in annual value. You will be expected to provide clear and directed leadership across your portfolio and ensure that all client requirements are met in accordance with the agreed contract specification.
Please note: This role will include fully expensed travel across our Operating area when required, particularly to our South Coast or Midlands Office in Fareham. The role will also involve being part of the company's on-call Duty Manager roster to deal with emergencies - Currently 1 week in 3. Applicants must be able to commit to both of the above criteria.
Main Duties and Responsibilities:
- Staffing and rostering for a designated commercial security portfolio (Manned Guarding).
- Full P&L responsibility, including customer retention, payroll and commercial analysis.
- Promote Vertas Group's 'Customer First' ethos by proactive engagement with customers through in person visits, Teams meetings and regular email communication.
- Compliance with all company KPI's relating to training and Health & Safety.
- Engagement with colleagues and the building of relationships to assist in promoting a high standard of performance on our customer accounts. The ability to coach colleagues and ensure positive outcomes of performance is key.
- Rapid, comprehensive and documented resolution of any customer or staff queries/complaints/issues that may arise.
Technology Skill Level
- Comfortable with the Microsoft Office suite.
- Full training on our Patrol Management system - TrackTik - will be provided during the induction period.
Candidate Specification:
- A dynamic and driven individual with the ability to organise and prioritise workload in order to deliver exceptional standards of customer service.
- Candidates must have the flexibility to accommodate unsociable hours working if required (for example, to visit staff who only work nights).
- Ability to manage own workload and diary in order to meet core commitments. The ability to manage emails and ensure a timely response to staff and customer communication is critical.
- Experience with commercial dimensions of account management would be an advantage.
- Must be in possession of a valid SIA licence (or willing to undertake a fully funded licensing course).
- Must be able to satisfy the vetting checks as per BS7858.
- At least 3 years' proven experience of Account or Operations Management within the last 5 years.
- Candidates have a full manual UK driving licence (no more than 3 points).
Contractual benefits:
- 25 Days annual leave FTE plus bank holidays, increasing to 26 days FTE after a year of service.
- Royal London Salary Sacrifice Pension.
- Company Sick Pay.
Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year employer: Oaksec
Oakpark Security Systems LTD is an exceptional employer, offering a dynamic work environment in Colchester, Essex, where safety and teamwork are at the forefront of our mission. With competitive salaries, generous annual leave, and a commitment to employee growth through comprehensive training and development opportunities, we foster a culture that values collaboration and excellence. Join us to make a meaningful impact in the community while enjoying the benefits of a supportive workplace that prioritises your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Oaksec. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year candidates.
✨Directly Apply to Oaksec
Don’t forget to apply for the Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Oaksec.
We think you need these skills to ace Enforcement & Regulatory Services Operations Manager Colchester, Essex Up to £38,100.00 / year
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Oaksec. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Oaksec.
How to prepare for a job interview at Oaksec
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Oaksec.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Oaksec.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Oaksec.
