At a Glance
- Tasks: Manage staffing operations in care homes and ensure client needs are met efficiently.
- Company: Join a leading recruitment business focused on shaping public services.
- Benefits: Competitive salary, performance incentives, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and support.
- Why this job: Be the central point of contact and make a real impact in recruitment operations.
- Qualifications: Experience in staffing coordination and strong organisational skills required.
The predicted salary is between 25500 - 25500 £ per year.
Location: Hybrid - ideally located within Cambridgeshire or West Midlands. There may be travel to other client sites on an ad-hoc basis.
Pay: £25,500 per annum
Contract: Maternity Cover for 6 months. 37.5 per week, Monday to Friday
At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles but finding the right people who will shape the future of public services.
About the Role
As a Shift Coordinator, you will play a key role in managing temporary workforce operations within care homes, ensuring all client requirements are met efficiently and on time. You'll be the central point of contact during your shift, coordinating workers, resolving issues, and maintaining high service standards.
Key Responsibilities
- Coordinate and manage daily staffing requirements for clients
- Allocate shifts and ensure full shift coverage
- Act as the first point of contact for temporary workers and clients during your shift
- Monitor attendance, punctuality, and performance of workers
- Handle last-minute absences and arrange replacements quickly
- Maintain accurate records, timesheets, and reporting
- Ensure compliance with company policies and client requirements
- Resolve issues in a professional and timely manner
What We're Looking For
- Previous experience in recruitment, staffing, or workforce coordination (preferred)
- Strong organisational and time-management skills
- Ability to work under pressure and solve problems quickly
- Excellent communication and interpersonal skills
- Good IT skills (MS Office, CRM systems)
- Flexible approach to working hours between 08.00-18.00
- A proactive, can-do attitude
What We Offer
- Competitive salary and performance-related incentives
- Training and career development opportunities
- Supportive and fast-paced working environment
- Opportunity to grow within a successful recruitment business
If you're an organised and driven individual looking to build a career in recruitment operations, we'd love to hear from you. Apply today with your CV.
Business Support & Administration Shift Coordinator Walsall, West Midlands Up to £25.50 / year employer: Oaksec
At Opus People Solutions, we pride ourselves on being an excellent employer, offering a competitive salary and performance-related incentives for our Shift Coordinator role in Walsall. Our supportive and fast-paced work environment fosters employee growth through training and career development opportunities, making it an ideal place for those looking to make a meaningful impact in recruitment operations while enjoying the flexibility of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support & Administration Shift Coordinator Walsall, West Midlands Up to £25.50 / year
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Business Support & Administration Shift Coordinator Walsall, West Midlands Up to £25.50 / year
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Shift Coordinator role. Highlight any relevant experience in recruitment or workforce coordination, and don’t forget to showcase your organisational skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive attitude and how you can handle pressure – we love that!
Show Off Your IT Skills:Since good IT skills are a must, make sure to mention your proficiency with MS Office and any CRM systems you’ve used. We want to see how tech-savvy you are!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Oaksec
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Coordinator. Familiarise yourself with the key tasks like managing staffing requirements and resolving issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated teams. Be ready to discuss how you handle pressure and ensure everything runs smoothly, especially during busy shifts.
✨Communicate Effectively
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and respond thoughtfully. This will showcase your interpersonal skills and ability to connect with others.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as last-minute absences or conflicts among team members. Prepare by thinking through potential scenarios and your approach to resolving them. This will highlight your problem-solving skills and proactive attitude.
