Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive CRM adoption, enhance sales processes, and lead training initiatives for a dynamic sales team.
- Company: A rapidly scaling fintech with a strong track record in lending and a vibrant culture.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Join a trailblazing company making a real impact in the financial sector.
- Qualifications: Experience in Sales Operations and strong analytical skills; Salesforce knowledge preferred.
- Other info: Be part of a collaborative team that values innovation and entrepreneurial spirit.
The predicted salary is between 43200 - 72000 £ per year.
Since our launch in 2015, we have lent over £13bn to ambitious entrepreneurs across both the UK and US. This has led to the creation of over 40,000 new jobs and over 29,000 new homes. We are dedicated to helping trailblazing businesses thrive. We are a scaling fintech and regulated UK bank, with a 10-year track record and a growing international footprint. Our lending businesses are the engine of growth, complemented by newer lines in Business Banking and Personal Savings. We pride ourselves on a dynamic, entrepreneurial culture that is hungry, ambitious, and flexible, and we want to build processes that scale.
What You’ll Do
- CRM Adoption & Data Quality – Drive Salesforce CRM adoption and usage across sales teams; ensure data integrity, accuracy, and completeness for better reporting and insights; work with Product to align CRM and lending systems with sales workflows.
- Onboarding & Training – Design and implement structured onboarding for new hires across the UK and US; create training materials, playbooks, and collateral to shorten ramp time; run workshops and 1:1 coaching sessions to support adoption and skill-building.
- Process & Insight – Map and refine sales workflows to make them more efficient without losing flexibility; build dashboards and reports to provide visibility on pipeline, productivity, and performance; partner with leadership to translate data into actionable insights and initiatives.
- Change Leadership – Act as a player-coach: win buy-in by working alongside originators and support teams; drive behavioural change without corporatizing the culture; serve as the connective tissue between Sales, Product, and other functions.
What We’re Looking For
- 4-7 years experience in Sales Operations, Sales Enablement, or RevOps roles.
- Proven track record of CRM adoption and process rollout, ideally with Salesforce.
- Experience building onboarding programs, training content, and playbooks.
- Strong analytical skills; confident with Excel/Sheets and Salesforce reporting.
- Excellent communicator who can influence and coach sales teams.
- Hands-on, resourceful, and comfortable operating in a scaling business with ambiguity.
- Financial services, fintech, or lending background a plus (but not mandatory).
Traits That Will Help You Succeed
- Commercially aware; understands lending/deal cycles and can speak the sales teams' language.
- Player-coach; balances listening and guiding; credible with both originators and leadership.
- Builder mentality; thrives on creating structure where little exists.
- Pragmatic; can design processes that stick, without adding unnecessary friction.
Sales Operations Manager employer: OakNorth
Contact Detail:
OakNorth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with CRM systems and onboarding programs. Share specific examples of how you've driven adoption and improved processes in previous roles.
✨Tip Number 3
Be prepared for interviews! Research the company’s culture and values, especially their entrepreneurial spirit. Think about how your background in sales operations aligns with their goals and be ready to discuss how you can contribute to their growth.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are traits we value highly at StudySmarter.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping businesses thrive and making an impact in the fintech space.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in Sales Operations or similar roles. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your CRM skills and training experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Use bullet points if it helps – we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OakNorth
✨Know Your CRM Inside Out
Since the role heavily involves Salesforce CRM, make sure you’re familiar with its features and functionalities. Brush up on how to drive adoption and ensure data quality, as this will likely come up in your interview.
✨Showcase Your Training Skills
Be prepared to discuss your experience in designing onboarding programmes and training materials. Bring examples of playbooks or workshops you've created, as this will demonstrate your ability to shorten ramp time for new hires.
✨Demonstrate Analytical Prowess
Highlight your analytical skills by discussing how you've used data to drive insights in previous roles. Be ready to talk about specific dashboards or reports you've built and how they impacted sales performance.
✨Emphasise Your Player-Coach Approach
This role requires a balance between guiding teams and being hands-on. Share examples of how you've successfully influenced change while maintaining a collaborative culture, showing that you can connect with both sales teams and leadership.
