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For Companies At a Glance
- Tasks: Support savings product management, handle customer inquiries, and improve processes using AI tools.
- Company: Dynamic financial institution in Manchester with a focus on customer service.
- Benefits: Personalised benefits, equity participation, and career development opportunities.
- Why this job: Join a growing team and make a real impact on customer experience.
- Qualifications: Strong communication skills and a passion for excellent service.
- Other info: Exciting environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic financial institution in Manchester is seeking a Deposit Operations Analyst to support the management of savings products. You will be part of a growing team, handling customer inquiries, improving processes, and leveraging AI tools to enhance productivity.
Ideal candidates should have strong communication skills and a passion for delivering excellent service. This role offers personalized benefits, equity participation, and opportunities for career development.
Deposit Operations Analyst — Customer Focus & Process Impact in Manchester employer: OakNorth
Contact Detail:
OakNorth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deposit Operations Analyst — Customer Focus & Process Impact in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the financial institution on LinkedIn. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and process improvement. We should also think of examples where we've used AI tools to enhance productivity—this will show our passion for the role!
✨Tip Number 3
Showcase our communication skills during the interview. Remember, it's not just about what we say, but how we say it. Be clear, concise, and confident—this is key in a customer-focused role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our strengths that align with the job description.
We think you need these skills to ace Deposit Operations Analyst — Customer Focus & Process Impact in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and process improvement. We want to see how you've made a positive impact in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent service and how you can contribute to our team. Keep it engaging and relevant to the Deposit Operations Analyst role.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OakNorth
✨Know Your Savings Products
Before the interview, make sure you understand the different types of savings products offered by the company. Familiarise yourself with their features and benefits, as this will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you effectively handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Emphasise Process Improvement
Think about times when you've identified inefficiencies in processes and how you improved them. Be ready to discuss specific examples during the interview, as this will highlight your proactive approach and alignment with the company's focus on enhancing productivity.
✨Familiarise Yourself with AI Tools
As the role involves leveraging AI tools, do some research on the latest technologies used in deposit operations. Being able to discuss how you can utilise these tools to improve customer service and operational efficiency will set you apart from other candidates.
