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- Tasks: Troubleshoot hardware and software issues while supporting new joiners and maintaining meeting rooms.
- Company: Dynamic financial services provider in the heart of London.
- Benefits: Competitive salary, hands-on experience, and a vibrant work culture.
- Why this job: Join a fast-paced team and make a real difference in daily operations.
- Qualifications: Proven IT support experience and strong problem-solving skills required.
- Other info: Great opportunity for growth in a continuously improving environment.
The predicted salary is between 36000 - 60000 £ per year.
A financial services provider in London is seeking an IT Support Specialist to ensure daily operations run smoothly. The role involves troubleshooting hardware and software issues, maintaining meeting room facilities, supporting new joiners, and collaborating with the facilities management on IT infrastructure.
Key qualifications include:
- Proven IT support experience
- Strong problem-solving skills
- A customer-focused approach
This is an in-office position in a fast-paced environment focused on continuous improvement.
London IT Support Specialist – AV, Hardware & Software employer: OakNorth
Contact Detail:
OakNorth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT Support Specialist – AV, Hardware & Software
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare for hands-on technical assessments by brushing up on troubleshooting common hardware and software issues. Practice makes perfect!
✨Tip Number 3
Be ready to demonstrate your customer-focused approach. Think of examples where you've gone above and beyond to help users, as this will resonate well with interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace London IT Support Specialist – AV, Hardware & Software
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and problem-solving skills. We want to see how you've tackled hardware and software issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-focused approach and how you can contribute to our fast-paced environment. Let us know why you're excited about this role!
Show Off Your Technical Skills: Be specific about the technologies and tools you’ve worked with. Whether it's AV systems or software troubleshooting, we want to know what you bring to the table. The more relevant, the better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OakNorth
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both hardware and software. Be prepared to discuss specific troubleshooting techniques you've used in the past, as well as any relevant tools or systems you've worked with. This will show that you're not just familiar with IT support but that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging IT issues before. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to resolve problems efficiently, which is crucial for this role.
✨Emphasise Customer Service
Since the role requires a customer-focused approach, think of instances where you've gone above and beyond to assist users. Highlight your communication skills and how you ensure a positive experience for those you support. This will resonate well with the interviewers looking for someone who can maintain a smooth operation.
✨Familiarise Yourself with the Company Culture
Research the financial services provider and understand their values and work environment. Being able to articulate why you want to work there and how you align with their focus on continuous improvement will set you apart. It shows that you're genuinely interested in being part of their team.
