At a Glance
- Tasks: Drive the retail savings roadmap and improve customer experiences across web and app.
- Company: Join OakNorth, a leading neobank driving economic growth in the UK and US.
- Benefits: Enjoy flexible hybrid work, 25 days holiday, competitive salary, and equity options.
- Other info: Engage in team socials and enjoy a supportive work-life balance.
- Why this job: Make a real impact on savings products while collaborating with a dynamic team.
- Qualifications: Strong product management skills and understanding of the UK retail savings market.
The predicted salary is between 60000 - 80000 £ per year.
At Oak North, we’re on a mission to empower ambitious businesses and the communities they serve.
Since 2015, we’ve lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.
About the role
Oak North Personal Savings is a core funding engine for the bank, managing billions in AUM.
Oak North is one of the neobanks in the UK responsible for 46% of new growth in the Industry.
- What you will be accountable for
- Own and drive the retail savings roadmap
- Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app).
- You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e. g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics.
- Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output.
- Build a proposition that wins beyond interest rates
- Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation.
- Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction.
- Be the product partner to Pricing and Finance/Treasury
- Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign‑off with clear evidence, trade‑offs, and customer impact.
- Be responsible for shaping product and pricing hypotheses, testing them in‑market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy.
- Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration).
- Ship high‑quality product with Engineering + Ops
- Work hands‑on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment.
- Partner with Operations to reduce avoidable contacts and operational drag through self‑serve improvements and process simplification.
- Maintain a high bar for resilience, quality, and customer trust.
- Contribute to partner‑linked delivery where relevant
- Support areas where partner journeys intersect the core platform (e. g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail.
- What success looks like
- Measurable improvements to achieving our volume needs at expected margins.
- Constant uplift in end‑to‑end funnel and customer lifecycle events (conversion, funding, reinvestment, retention).
- Faster shipping with fewer incidents and less operational overhead.
- Strong product contribution to pricing decisions: clearer narratives, cleaner trade‑offs, stronger measurement.
About you
- Must‑haves
- Strong product craft: discovery, problem framing, prioritisation and outcome ownership.
- Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning.
- Strong commercial judgement and comfort operating within constraints (margin/cost‑of‑funds awareness, liquidity/mix implications, portfolio trade‑offs).
- Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence.
- Highly credible with cross‑functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops.
- Data‑driven: fluent in metrics, experimentation, and honest performance assessment.
- Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions.
- Nice‑to‑haves
- Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products.
- Experience with aggregator/affiliate‑led acquisition.
- Experience simplifying operational processes or building scalable servicing journeys.
- Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics.
- What makes working here better
- This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value.
There’s no fixed requirement for days in the office, instead, we focus on creating space for engineering & product teams to engage meaningfully, whether that’s in‑person for white‑boarding sessions or remote for deep focus work.
- Work‑life balance
- 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances.
- Competitive salary & equity
- We want people to have a serious stake in the business.
- Good kit
- Your choice of the best laptop, running mac OS or Ubuntu.
- Team socials
- The opportunity to get to know each other outside of work.
- Company socials
- A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on Oak North - or at our free barista bar every day.
- Commuter support
- We offer the cycle to work & EV scheme.
- #J-18808-Ljbffr
Senior Product Manager - Savings in London employer: OakNorth Bank plc
At OakNorth, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through personalised benefits, extensive wellbeing initiatives, and opportunities for professional development, all set against the backdrop of our vibrant London office. Join us in making a meaningful impact as we empower businesses and communities while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Savings in London
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We think you need these skills to ace Senior Product Manager - Savings in London
Some tips for your application 🫡
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