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- Tasks: Support savings products and deliver exceptional customer service.
- Company: A growing UK bank focused on customer impact.
- Benefits: Equity options, comprehensive benefits, and personal growth opportunities.
- Why this job: Join a dynamic team and make a real difference for customers.
- Qualifications: Proactive attitude, strong communication, and problem-solving skills.
- Other info: Exciting environment with plenty of room for development.
The predicted salary is between 30000 - 42000 £ per year.
A growing UK bank is seeking a Deposit Operations Analyst to support the origination and management of savings products. The role involves delivering exceptional customer service, handling account inquiries, and resolving complex issues.
Ideal candidates will have a proactive approach, strong communication skills, and a problem-solving mindset. This position offers a dynamic work environment with opportunities for personal growth and development. Equity options and comprehensive benefits are included.
Deposits Operations Analyst — Drive Customer Impact in Manchester employer: OakNorth Analytical Intelligence
Contact Detail:
OakNorth Analytical Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deposits Operations Analyst — Drive Customer Impact in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank or in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your proactive approach! During interviews, share specific examples of how you've tackled challenges in the past. This will highlight our problem-solving mindset and make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Deposits Operations Analyst — Drive Customer Impact in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and problem-solving. We want to see how you've handled account inquiries or resolved complex issues in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive approach and strong communication skills. Let us know why you're excited about the role and how you can drive customer impact.
Showcase Relevant Experience: When filling out your application, be specific about your previous roles related to savings products or banking operations. We love seeing candidates who understand the industry and can bring that knowledge to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at OakNorth Analytical Intelligence
✨Know Your Savings Products
Before the interview, make sure you understand the different types of savings products offered by the bank. Familiarise yourself with their features and benefits, as this will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled inquiries or resolved issues effectively, as this will highlight your proactive approach and strong communication skills.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical thinking and problem-solving mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for personal growth, or how the bank measures success in customer service. This will leave a positive impression on the interviewers.
