At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting admin tasks.
- Company: Join the University of Chichester Academy Trust, a supportive and welcoming environment.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Great chance to develop your career in a dynamic educational environment.
- Why this job: Make a positive impact on students and visitors every day in a vibrant school setting.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Function of the Post
The post holder will act as the first point of contact for the school, creating a friendly and positive image by being responsive and prompt in responding to requests relating to a broad range of topics. Working within University of Chichester Academy Trust (the Trust) and School policies and procedures, the post holder will also undertake administrative duties, balancing different demands to ensure that the school is a safe, happy and welcoming environment for all.
Principal Accountabilities
- Provide a comprehensive reception service to parents and visitors to the school, in line with school policy and procedure, demonstrating a consistently helpful and supportive attitude, using sensitivity and empathy.
- Maintain and monitor the electronic sign‑in system for visitors, ensuring appropriate safeguarding practices are in place and that pupils arriving or leaving outside regular school hours are signed in or out.
- Responsible for all incoming calls and messages, ensuring accurate and timely distribution of messages, with queries dealt with promptly.
- In a professional and pro‑active manner, supporting the Operations Manager, take responsibility for a range of administrative tasks that contribute to the general office administration of the school such as responding to external enquiries, liaising with external agencies, organising meetings, assisting with arrangements for school visits and events, photocopying and reprographic tasks, first aid, maintaining stationery stock or such other administrative duties outlined to you.
- Coordinate day‑to‑day lettings with the support of the Operations Manager. Maintain the bookings via School Hire. Produce the daily tutor notices and share with all staff.
- Support the First Aid arrangements for the school, such as recording incidents and injuries in line with procedure, administering medicines and managing a range of medical conditions. Accurately log first aid incidents and safeguarding concerns in line with school policies and procedures.
- Assist in the use of Arbor system with school trips, uniform and other sale items.
- Organise and maintain the locker rentals, overseeing the annual switch and keeping records up to date.
- Responsible for the arrangement of careers appointments and keeping an up‑to‑date record of who has attended.
- Contribute to the continuous improvement of the reception and administrative processes of the school to improve quality and efficiency.
Receptionist & Lettings Officer employer: Oakmoor School
The University of Chichester Academy Trust is an exceptional employer, offering a supportive and inclusive work environment where staff are valued and encouraged to grow. With a strong focus on professional development and a commitment to creating a safe and welcoming atmosphere for both employees and students, this role as a Receptionist & Lettings Officer provides the opportunity to make a meaningful impact in the community. Located in the vibrant town of Chichester, employees benefit from a collaborative culture that prioritises well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Lettings Officer
✨Tip Number 1
First impressions matter! When you walk into an interview, make sure to greet everyone with a smile and a friendly attitude. Remember, you're not just showcasing your skills but also your personality. Be warm and approachable!
✨Tip Number 2
Do your homework! Research the school and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their community. Plus, it gives you great talking points!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And hey, don’t forget to apply through our website for the best chances!
We think you need these skills to ace Receptionist & Lettings Officer
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to creating a friendly and welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Refer to the job description and match your past roles with the responsibilities listed, especially those related to reception and administrative tasks.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and long-winded sentences; instead, get straight to the point about why you’re the perfect fit for the Receptionist & Lettings Officer position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Oakmoor School
✨Show Your Friendly Side
As a Receptionist & Lettings Officer, you'll be the first point of contact for parents and visitors. Make sure to convey your friendly and approachable nature during the interview. Practice a warm greeting and think about how you can demonstrate empathy and sensitivity in your responses.
✨Know the School's Policies
Familiarise yourself with the University of Chichester Academy Trust's policies and procedures. This will not only show that you're serious about the role but also help you answer questions related to safeguarding practices and administrative duties confidently.
✨Highlight Your Organisational Skills
The role involves juggling various tasks, from managing bookings to coordinating lettings. Be prepared to discuss your organisational skills and provide examples of how you've successfully managed multiple responsibilities in the past. This will demonstrate your ability to keep the school running smoothly.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to deal with difficult queries or emergencies. Practising your responses will help you articulate how you'd handle similar situations in the school environment.
