At a Glance
- Tasks: Provide admin support and front-of-house service in a busy centre.
- Company: Join a supportive organisation with a strong focus on development.
- Benefits: Enjoy 25 days leave, pension scheme, and health perks.
- Other info: Great career growth opportunities and a dynamic work environment.
- Why this job: Be the welcoming face of the centre and make a difference daily.
- Qualifications: GCSE Maths and English, good IT skills, and customer service experience.
Location: Tyneside
Salary: Up to £30,000 depending on skills and experience
Hours: Full time, 35 hours per week, Monday to Friday
We are recruiting for an organised and professional Centre Administrator / Receptionist to provide effective administration and front-of-house support at a busy centre in Tyneside, with wider support across regional sites in the North East. This is a varied role suited to someone with excellent communication skills, strong attention to detail, and a confident, customer-facing approach.
The Role
As Centre Administrator / Receptionist, you will be responsible for providing general administrative support to the centre and wider team, while ensuring visitors and callers receive a professional and welcoming service. Duties will include:
- Providing general administration support to centre staff
- Managing and maintaining timetabling systems
- Booking workshops, classrooms and meeting rooms across regional sites
- Answering incoming telephone calls promptly and professionally
- Welcoming visitors to the centre and ensuring their requirements are met
- Maintaining a safe and secure centre environment in line with policies
- Handling incoming and outgoing post as required
- Managing exam bookings, including rooming and invigilator arrangements
- Assisting with centre diaries, stationery and stock administration
- Opening and closing the centre when required
- Keeping tracking documents up to date
- Carrying out invoicing and raising purchase orders
- Supporting centre managers with additional duties as needed
The Candidate
The successful candidate will have:
- GCSE Maths and English, grade A-C or equivalent
- Good IT skills
- Strong organisational skills
- A professional telephone manner
- Good customer-facing skills
- A proactive and flexible approach to work
Previous administration experience would be advantageous, although candidates with strong transferable skills will also be considered.
Benefits
- 25 days' annual leave plus bank holidays
- Additional leave for long service
- Christmas shutdown
- Generous pension scheme with matched contributions and additional employer top-up
- Life assurance
- Occupational sick pay
- Optional private healthcare after probation
- Free annual health check after three years
- Gym membership discount scheme
- Cycle-to-work scheme
- Employee Assistance Programme for you and your family
- CPD support, including funding for professional qualifications
- Ongoing training and paid professional memberships
- Corporate wear allowance
- Retail discounts
- Season ticket loans
This is an excellent opportunity to join a supportive organisation offering a varied role, strong benefits package, and ongoing development.
Safeguarding
The successful candidate will be required to complete an Enhanced DBS check.
Administrator / Receptionist in Lamesley employer: Oakmoor Recruitment
Join our dynamic team in Tyneside as a Centre Administrator / Receptionist, where you'll thrive in a supportive work environment that values professionalism and customer service. With a generous benefits package including 25 days of annual leave, a robust pension scheme, and opportunities for professional development, we are committed to fostering your growth while ensuring a welcoming atmosphere for both staff and visitors. Experience the unique advantage of working in a busy centre that prioritises employee well-being and offers a variety of engaging responsibilities.
