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- Tasks: Make calls to business customers and build rapport while collecting outstanding debt.
- Company: Join a warm and friendly team at a growing organisation in Tamworth.
- Benefits: Earn a competitive salary with uncapped commission and enjoy flexible hours.
- Other info: Full training provided, with a lively office environment and free parking.
- Why this job: Perfect for confident communicators looking to make an impact in customer service.
- Qualifications: Previous customer service experience and excellent communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a part-time basis.
Culture and Environment
Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it.
Personality
Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job.
Experience
In a telephone based customer service role is required. If this personality resonates with you, get in touch as this could be the next career step in your journey. This is ideal for a parent looking to work school hours.
Reward
- Uncapped commission
- Full training provided
- £25,000 basic + monthly commission (pro-rota)
- 10am - 2.30pm Monday to Friday
- Flexible hours, 5 days a week
- Gifted birthday holiday day
- Free parking
Job Role
- Making calls to business customers to discuss outstanding debt
- Collecting debt on behalf of organisations
- Sending emails and correspondence
- Building customer rapport
- Updating and maintaining the database
Skills and experience
- Customer Service experience
- Confident communicator
- Excellent interpersonal skills
- Ability to build rapport with others
- Comfortable to speak to people about sensitive subjects
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Part-Time Customer Agent in Tamworth employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Agent in Tamworth
✨Tip Number 1
Get to know the company culture before your interview. Since they value a warm and friendly environment, show off your personality and how you can fit into their team. A little research goes a long way!
✨Tip Number 2
Practice your communication skills! As a Customer Agent, you'll need to be confident and energetic. Role-play with a friend or family member to get comfortable discussing sensitive topics.
✨Tip Number 3
When you apply, make sure to highlight your customer service experience. Use specific examples of how you've built rapport with customers in the past. This will help you stand out as a candidate who can thrive in their fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that part-time role!
We think you need these skills to ace Part-Time Customer Agent in Tamworth
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your confident and energetic personality. This role thrives on positive vibes, so let that shine through in your writing.
Tailor Your Experience: Highlight your previous customer service experience, especially in telephone-based roles. We’re looking for those who can build rapport and handle sensitive conversations, so make sure to mention relevant examples!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Your application should strike a balance between being approachable and showcasing your skills. Think of it as your first impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oakley Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences in telephone-based roles and how you handled challenging situations. This will show that you understand the importance of building rapport and maintaining professionalism.
✨Show Off Your Personality
Since the company values confident and energetic individuals, let your personality shine through during the interview. Be enthusiastic about the role and express your drive to succeed. A positive attitude can make a lasting impression!
✨Prepare for Sensitive Conversations
Given that the role involves discussing outstanding debts, think about how you would approach sensitive topics with customers. Prepare examples of how you've navigated difficult conversations in the past, demonstrating your excellent interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.