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For Companies At a Glance
- Tasks: Make calls to business customers and build rapport while collecting outstanding debt.
- Company: Join a warm and friendly team in a lively office environment.
- Benefits: Earn monthly commission, enjoy free parking, and receive health support.
- Why this job: Perfect for confident individuals looking to transition into a corporate role.
- Qualifications: Experience in retail or hospitality is a plus; strong communication skills are essential.
- Other info: Full training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as an Outbound Customer Advisor on a full-time permanent basis.
Culture and Environment
Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it.
Personality
Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job. This opportunity would suit graduates, or someone who is looking to move from hospitality or retail into a corporate office environment.
Reward
- Monthly commission average £1,000 / £1,500 per month
- Full training provided
- 37.5 hours per week, Monday to Friday 9am - 5:00 pm (1 day a week 9:00 - 5:30pm)
- Gifted birthday holiday day
- Free parking
- Full office-based
- Buy and sell up to 5 extra days holiday
- 20 days holiday plus bank holidays
- Up to 2 paid volunteering days a year
- Death in service benefit x2 annual salary
- Health and medical support
- Discounted gym memberships
- Fruit delivered daily to the office
Job Role:
- Making calls to business customers to discuss outstanding debt
- Collecting debt on behalf of organisations
- Sending emails and correspondence
- Building customer rapport
- Updating and maintaining the database
Skills and experience:
- Previous experience in a similar role or transferable skills in retail, hospitality
- Excellent communication and negotiation skills
- Confident and effective time management
- Good problem-solving, communication, and organisational skills
- Balance empathy with assertiveness
- Possess a positive attitude and enthusiasm
- Maintain professionalism in all aspects of communication
- Self-driven and motivated
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Outbound Customer Advisor in Tamworth employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Advisor in Tamworth
✨Tip Number 1
Get to know the company culture before your interview. Since they value a warm and friendly environment, show off your personality and how you can fit in. Research their values and be ready to discuss how you align with them.
✨Tip Number 2
Practice your communication skills! As an Outbound Customer Advisor, you'll need to be confident and engaging. Try role-playing with a friend or family member to get comfortable with making calls and handling objections.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their training process or how they support employees in achieving their targets.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application and help you land that job. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Outbound Customer Advisor in Tamworth
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your confident and energetic personality. This role thrives on positive vibes, so let that shine through in your writing.
Tailor Your Application: Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to match the job description. Highlight your relevant experience and skills that align with the Outbound Customer Advisor role.
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your application. Balance your enthusiasm with a clear demonstration of your communication skills, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Oakley Recruitment
✨Know Your Role
Before the interview, make sure you understand what an Outbound Customer Advisor does. Familiarise yourself with the key responsibilities like making calls, collecting debts, and building rapport with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences, especially if you have a background in retail or hospitality, where you've had to negotiate or resolve issues with customers.
✨Demonstrate Your Positive Attitude
The company values a positive and energetic personality, so let that shine through during your interview. Smile, maintain eye contact, and express enthusiasm about the opportunity. Share stories that highlight your drive to succeed and how you’ve maintained professionalism in challenging situations.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, training opportunities, or what success looks like in this role. This shows that you're engaged and serious about wanting to join their team.
