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For Companies At a Glance
- Tasks: Engage with business customers to discuss and collect outstanding debts.
- Company: Join a warm and welcoming team in a lively office environment.
- Benefits: Earn monthly commissions, enjoy free parking, and receive health support.
- Why this job: Perfect for driven individuals looking to transition into a corporate role.
- Qualifications: Experience in retail or hospitality is a plus; strong communication skills are essential.
- Other info: Full training provided with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Collections Advisor.
Culture and Environment
Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it.
Personality
Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard, and it will pay off. Creating a positive first impression is essential and wanting to do a good job. This opportunity would suit graduates or someone who is looking to move from hospitality or retail into a corporate office environment.
Reward
- Monthly commission average £1,000 / £1,500 per month
- Full training provided
- 37.5 hours per week, Monday to Friday 9am - 5:00 pm (1 day a week 9:00 - 5:30pm)
- Gifted birthday holiday day
- Free parking
- Full office-based
- Buy and sell up to 5 extra days holiday
- 20 days holiday plus bank holidays
- Up to 2 paid volunteering days a year
- Death in service benefit x2 annual salary
- Health and medical support
- Discounted gym memberships
- Fruit delivered daily to the office
Job Role:
- Making calls to business customers to discuss outstanding debt
- Collecting debt on behalf of organisations
- Sending emails and correspondence
- Building customer rapport
- Updating and maintaining the database
Skills and experience:
- Previous experience in a similar role or transferable skills in retail, hospitality
- Excellent communication and negotiation skills
- Confident and effective time management
- Good problem-solving, communication, and organisational skills
- Balance empathy with assertiveness
- Possess a positive attitude and enthusiasm
- Maintain professionalism in all aspects of communication
- Self-driven and motivated
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Collections Advisor in Tamworth employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Advisor in Tamworth
✨Tip Number 1
Get to know the company culture before your interview. Since they value a warm and friendly environment, show your personality and enthusiasm during the conversation. We want to see how you can fit into their lively office vibe!
✨Tip Number 2
Practice your communication skills! As a Collections Advisor, you'll need to be confident and effective in your conversations. We suggest role-playing with a friend or using our resources to sharpen those negotiation skills.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to assess if this is the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that job, so don’t hesitate to reach out if you need any tips or support along the way.
We think you need these skills to ace Collections Advisor in Tamworth
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your confident and energetic personality. This role thrives on positive vibes, so let that shine through in your writing.
Tailor Your Application: Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to the Collections Advisor role. Highlight your relevant skills and experiences that match what we’re looking for!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your application. Balance your enthusiasm with a clear demonstration of your communication skills, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Oakley Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Advisor. Familiarise yourself with common debt collection practices and be ready to discuss how your previous experience in retail or hospitality can translate into this role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations where negotiation was required.
✨Be Confident and Energetic
The company values confident and energetic individuals, so let your personality shine through during the interview. Smile, maintain eye contact, and show enthusiasm for the role and the company culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for growth within the organisation.