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For Companies At a Glance
- Tasks: Manage B2B accounts, contact clients, and negotiate payment plans.
- Company: Expanding organisation in Birmingham with a supportive culture.
- Benefits: 28 days holiday, pension scheme, and competitive bonuses.
- Other info: Fast-paced, open-plan office promoting teamwork and growth.
- Why this job: Step into a senior role and make a real impact on team success.
- Qualifications: Experience in collections and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as a Collections Advisor on a full-time permanent basis.
Culture and Environment
You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The office environment is open-plan and modern, creating a bright and engaging space where teamwork and communication are encouraged.
Personality
We're looking for someone who thrives under pressure, enjoys hitting and exceeding targets, and brings a dynamic, driven energy to the team. This is an opportunity for someone who wants to step into a senior position where they can both deliver results and support others to succeed.
Reward
- 28 days holiday
- Pension scheme
- Competitive bonus scheme
Job Role:
- Manage a portfolio of B2B accounts in arrears, typically ranging from £1,000 to £20,000
- Proactively contact clients via phone, email, and written communication to recover outstanding balances
- Negotiate payment plans and resolutions in line with company policies
- Work towards and consistently achieve 90% collection within 30 days
- Assess customer circumstances and apply appropriate collection strategies
Senior Collections Advisor employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Collections Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Collections Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value teamwork and communication. Think of examples from your past experiences that showcase how you thrive under pressure and exceed targets.
✨Tip Number 3
Practice your negotiation skills! Since the role involves negotiating payment plans, brush up on your techniques. Role-play with a friend or use online resources to get comfortable with different scenarios.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Senior Collections Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Collections Advisor role. Highlight your experience in managing B2B accounts and any achievements in hitting targets. We want to see how you can bring that dynamic energy to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully negotiated payment plans or resolved customer issues in the past. Let us know what makes you tick!
Showcase Your Communication Skills: Since you'll be contacting clients via phone, email, and written communication, it's essential to showcase your communication skills. Use clear and concise language in your application, and don't forget to demonstrate your ability to thrive under pressure!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our friendly and supportive workplace!
How to prepare for a job interview at Oakley Recruitment
✨Know Your Numbers
Before the interview, brush up on your understanding of B2B collections and the typical ranges of accounts in arrears. Be ready to discuss how you've successfully managed similar portfolios in the past, including any specific targets you've hit or exceeded.
✨Showcase Your Communication Skills
Since the role involves a lot of client interaction, prepare examples that highlight your communication skills. Think about times when you’ve effectively negotiated payment plans or resolved disputes, and be ready to share these stories during the interview.
✨Demonstrate Team Spirit
This position values teamwork, so come prepared to discuss how you’ve collaborated with others in previous roles. Share instances where you’ve supported colleagues or contributed to a positive team environment, as this will resonate well with the company culture.
✨Prepare for Pressure
Given that the role thrives under pressure, think of examples where you’ve successfully managed stress and still delivered results. Be ready to explain your strategies for staying organised and focused, especially when dealing with tight deadlines or challenging situations.