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- Tasks: Support sales by resolving queries and managing customer accounts with a proactive approach.
- Company: Join a friendly and expanding organisation in Coventry with a supportive culture.
- Benefits: Enjoy hybrid working, free parking, and accrued holiday in a collaborative team.
- Other info: Immediate start available; thrive in a dynamic workplace focused on customer satisfaction.
- Why this job: Make a real impact in a fast-paced environment while building rapport with customers.
- Qualifications: Experience in a similar role with strong communication and decision-making skills.
The predicted salary is between 25000 - 30000 £ per year.
Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Sales Support Coordinator on a full-time ongoing temporary basis.
Culture and Environment
You will be working in a friendly and welcoming workplace that’s warm, supportive, and fast-paced.
Personality
We are seeking a proactive Sales Support Coordinator who thrives in a fast-paced environment, confidently building rapport with customers and colleagues while staying calm under pressure.
Reward
- Monday to Friday 9am - 5:00pm
- Immediate start
- Hybrid working (3 days in office)
- Accrued holiday
- Free parking
- A supportive and collaborative team environment
Job Role:
- Responding to and resolving account queries including quoting, ordering, delivering, and rescheduling
- Answering verbal and written enquiries
- Managing expectations to customer/brand satisfaction
- Updating and maintaining records for quoting, contracts and customers
- Working effectively with colleagues in support functions around the business to maximise customer satisfaction
- Ensuring adherence to targets, deadlines and procedures
- Maintaining focus on the needs of the customer with the aim of providing value driven service
- Initiation and activation of any new contracts
- Adhering to business regulatory processes and policies
Skills and experience:
- Experience in a similar role
- Confident in decision making/prioritisation
- Takes ownership of workload
- Good communication skills - verbal and written
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Sales Support Coordinator in Coventry employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Coordinator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value a supportive and fast-paced environment. Think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 3
Practice your communication skills! Since this role requires good verbal and written communication, try doing mock interviews with friends or family. Get comfortable discussing your past experiences and how you can contribute to customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Coordinator in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Coordinator role. Highlight your experience in similar positions and how it aligns with the fast-paced environment we're looking for.
Show Off Your Communication Skills: Since good communication is key, use clear and concise language in your written application. We want to see how you can effectively convey information, just like you would in the role!
Be Proactive: Demonstrate your proactive nature in your application. Share examples of how you've taken ownership of your workload and resolved issues in previous roles. This will show us you're a great fit for our supportive team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Oakley Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Coordinator role. Familiarise yourself with the key responsibilities like managing account queries and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is crucial for this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved issues or built rapport under pressure, as these stories will highlight your suitability for a fast-paced environment.
✨Demonstrate Proactivity
The company is looking for someone who takes ownership of their workload. Be ready to discuss instances where you took the initiative to solve problems or improve processes. This will show that you can thrive in a supportive yet fast-paced workplace.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, hybrid working arrangements, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.