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For Companies At a Glance
- Tasks: Manage accounts, process orders, and deliver top-notch customer service.
- Company: Join a dynamic organisation in Coleshill known for its supportive team culture.
- Benefits: Enjoy remote work options, 25 days holiday, and a bonus scheme.
- Why this job: Be part of a welcoming team that values training and personal growth.
- Qualifications: Experience in a similar role with strong organisational and communication skills required.
- Other info: Punctuality and professionalism are key; apply if you're ready to shine!
The predicted salary is between 28800 - 43200 £ per year.
Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Coleshill. This is an excellent opportunity to join the team as an Account Manager on initially a 12 Month FTC
Culture and Environment
Our client\’s environment is a very welcoming and supportive team. They pride themselves on training and continuous support for new and existing employees.
Personality
We are seeking an individual with exceptional attention to detail, who is a dedicated team player in the workplace. The ideal candidate will demonstrate a positive attitude and a strong commitment to both the team and their customers. If you are punctual and professional, we encourage you to apply for this role!
Reward
- After training period, 2 days working from home, 3 days in the office
- Monday to Friday, 9am 5:30pm, 1hr Lunch break
- 25 days holiday plus bank holidays
- Bonus scheme
- Dental and Optical care
- Healthcare cash plan
- Free parking
Duties & Responsibilities
- Processing quotes and orders through various systems
- Allocating and shipping of goods and order processing
- Converting quotations
- Communicating with customers and delivering excellent customer service
- Identifying opportunities and logging on the database
- Updating and maintaining a database with accurate information
- Management of back orders and data management of customer orders
- Ensuring delivery to schedule of all orders
- Coordinating data management, data control and data protection
Skills and experience
- Experience in a similar role
- Experience delivering excellent service
- Good organisational skills
- Ability to work under pressure and to deadlines
- Flexible approach to changing priorities
- Excellent verbal and written communication skills
- Ability to work as part of a team and on own initiative
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Account Manager in Birmingham employer: Oakley Recruitment
Contact Detail:
Oakley Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Familiarise yourself with the company culture and values. Since the organisation prides itself on a supportive team environment, showing that you align with their values during your interactions can make a strong impression.
✨Tip Number 2
Prepare to discuss your experience in customer service and account management. Be ready to share specific examples of how you've delivered excellent service and managed client relationships effectively.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage multiple tasks and deadlines. Highlight any tools or methods you use to stay organised, as this is crucial for the role.
✨Tip Number 4
Show your flexibility and adaptability. The job description mentions a flexible approach to changing priorities, so be prepared to discuss times when you've successfully adapted to new challenges or changes in your work environment.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and team player attitude. Mention specific examples of how you've delivered excellent service in previous roles.
Showcase Your Skills: In your application, emphasise your organisational skills and ability to work under pressure. Provide examples of how you've successfully managed deadlines and changing priorities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Oakley Recruitment
✨Showcase Your Attention to Detail
As the role requires exceptional attention to detail, prepare examples from your past experiences where you demonstrated this skill. Highlight how your meticulous nature has positively impacted your previous work.
✨Demonstrate Team Spirit
Since they are looking for a dedicated team player, be ready to discuss instances where you collaborated effectively with colleagues. Emphasise your ability to support others and contribute to a positive team environment.
✨Prepare for Customer Service Scenarios
Given the emphasis on excellent customer service, think of specific situations where you went above and beyond for a customer. Be prepared to explain how you handled challenges and ensured customer satisfaction.
✨Familiarise Yourself with Their Systems
Research the types of systems used for order processing and data management in similar roles. Showing that you have a basic understanding of these systems can demonstrate your readiness to hit the ground running.
