At a Glance
- Tasks: Provide 1st line IT support and troubleshoot tech issues in a dynamic environment.
- Company: Join a forward-thinking company that values innovation and personal growth.
- Benefits: Enjoy competitive salary, pension contributions, healthcare plans, and generous holiday entitlement.
- Other info: Free onsite parking and life assurance included.
- Why this job: Kickstart your IT career with hands-on experience and ongoing training opportunities.
- Qualifications: Organised, adaptable, and eager to learn about technology.
The predicted salary is between 31500 - 38500 £ per year.
This is an excellent opportunity to join the team as a IT Helpdesk Technician on a full-time permanent basis.
Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level.
The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress.
You’ll be organised, adaptable and comfortable working independently while also enjoying being part of a wider IT team.
Most importantly, you’ll be keen to learn, develop your technical knowledge and build a long-term career within IT.
- Monday to Friday (9am – 5:30pm)
- Pension
- 3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year
All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues.
- On completion of the 6-month probationary period, healthcare cash plan is available
- Holiday Entitlement
- 23 days holiday plus 8 statutory bank holidays.
After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH.
- After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance.
This is pro-rata in the first part year, following probation.
- Life Assurance
- Free onsite parking
- Acting as the first point of contact for IT support across the business
- Providing 1st line technical support via telephone, email, remote support and in person
- Supporting Microsoft 365 applications including Outlook, Teams, Share Point and One Drive
- Supporting Windows 11 desktop and laptop environments and troubleshooting hardware, software, printing, connectivity and access issues
- Building, configuring and deploying end-user devices and peripherals
- Supporting user account administration within Active Directory and Entra ID
- Assisting with Intune device enrolment, compliance and deployment
- Completing software installations, patching and system updates
- Maintaining accurate technical documentation and ensuring activity is recorded within the IT ticketing system
- Supporting office moves, desk setups and hardware deployments across multiple sites
A copy of your passport, birth certificate and NI number will be required, as part of your interview process
IT Technician Service Desk in Tamworth employer: Oakley Recruitment Ltd
Join a dynamic and expanding organisation in Tamworth as a Project Manager, where you'll thrive in a modern, design-led office that fosters creativity and collaboration. With a strong commitment to employee development, the company offers comprehensive training, generous holiday entitlements, and a supportive work culture that values your contributions. This is an exceptional opportunity to grow within a forward-thinking environment that prioritises both personal and professional growth.
