Credit Controller

Credit Controller

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Oakley Recruitment Ltd

At a Glance

  • Tasks: Manage sales ledger and ensure timely collection of payments while resolving invoice queries.
  • Company: Join a values-led organisation with a strong sense of identity and purpose.
  • Benefits: Enjoy competitive salary, bonuses, health care, and free holiday home access after probation.
  • Why this job: Make a real impact in a thriving, growth-focused environment with excellent career opportunities.
  • Qualifications: Experience in finance and credit control, with strong communication and Excel skills.
  • Other info: Participate in charity events and enjoy retail discounts while building strong relationships.

The predicted salary is between 30000 - 40000 £ per year.

Oakley Recruitment is working in partnership with an established organisation based in Tamworth. This is an excellent opportunity to join the team as a Credit Controller on a full-time permanent basis.

Culture and Environment

Our client is a values-led organisation with a strong sense of identity and purpose at the heart of everything they do. Their core values are genuinely embedded into the day-to-day culture, guiding how the team works, collaborates, and supports one another.

Personality

As a Credit Controller, you’ll be working closely with the Financial Controller by managing the sales ledger and ensuring timely collection of outstanding payments in line with the agreed terms. We’re looking for someone with a ‘Can do’ attitude who takes pride in the workplace appearance, standards, and is always happy to go the extra mile. This is your opportunity to make a real impact in a thriving, growth-focused environment.

Reward

  • 5% Pension, Health care, Life Cover, Income Protection, Denplan – all available following successful completion of a 6-month probationary period
  • 37.5 hours (8:30 – 17:00)
  • Competitive basic salary plus quarterly and annual bonus
  • Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol/flight costs
  • Charity events, match funding and volunteering opportunities
  • Retail discounts and savings
  • An extensive EAP suite to support health and financial well-being

Job Role:

  • Proactively contacting customers to ensure payments are received in line with agreed terms
  • Monitoring customer credit limits and payment behaviours, escalating concerns to the Finance Controller and the relevant Brand Managers/Area Sales Teams if required
  • Investigating, resolving and communicating invoice queries in collaboration with relevant departments
  • Raising credit notes as required
  • Reviewing and releasing sales orders in line with internal controls and procedures
  • Opening new customer accounts and performing credit checks in line with company policies
  • Raising manual or service invoices and credit notes as required
  • Accurately allocating payments received and maintaining clean ledger accounts
  • Initiating and managing debt collection procedures where necessary
  • Maintaining and communicating up to date lists of accounts placed on stop
  • Preparing rebate reports, completing relevant reconciliations and issuing rebate payments via credit note or BACS
  • Building and maintaining strong relationships with internal teams and external customers

Skills and experience:

  • Experience in a busy finance environment with relevant experience in a Credit Control role is essential
  • Excellent communication skills
  • Good knowledge of Microsoft Excel
  • Good commercial acumen, integrity and credibility
  • Good attention to detail

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required as part of your interview process.

Credit Controller employer: Oakley Recruitment Ltd

Join a values-led organisation in Tamworth that prioritises a supportive and collaborative work culture, where your contributions as a Credit Controller will be genuinely valued. With competitive benefits including a pension scheme, healthcare, and unique perks like free use of holiday homes, this role offers not just a job but a meaningful career path in a thriving environment focused on employee growth and well-being.
Oakley Recruitment Ltd

Contact Detail:

Oakley Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who might know about opportunities in credit control. A friendly chat can sometimes lead to job openings that aren’t even advertised!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since this role is all about collaboration and support, think of examples from your past experiences that showcase your 'Can do' attitude and teamwork skills.

✨Tip Number 3

Practice your communication skills! As a Credit Controller, you’ll need to effectively communicate with customers and internal teams. Role-play common scenarios with a friend to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Credit Controller

Credit Control
Sales Ledger Management
Customer Communication
Invoice Query Resolution
Credit Checks
Debt Collection Procedures
Payment Allocation
Microsoft Excel
Attention to Detail
Commercial Acumen
Relationship Building
Rebate Reporting
Reconciliation

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your personality and 'Can do' attitude. Don’t just list your skills; share how you’ve used them in past roles to make a difference.

Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Highlight your relevant skills, especially in credit control and finance, to show us you’re the perfect fit!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This helps us quickly see why you’d be a great addition to our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Oakley Recruitment Ltd

✨Know the Company Values

Before your interview, take some time to research the company's core values. Since they are genuinely embedded in the culture, showing that you understand and align with these values can set you apart. Think about how your own values resonate with theirs and be ready to discuss this.

✨Brush Up on Your Credit Control Knowledge

Make sure you're familiar with the key responsibilities of a Credit Controller. Review common practices in managing sales ledgers, debt collection procedures, and invoice queries. Being able to speak confidently about your experience in these areas will demonstrate your suitability for the role.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations related to credit control. Prepare examples from your past experience where you've successfully resolved issues or improved processes. This will showcase your problem-solving skills and 'Can do' attitude.

✨Showcase Your Communication Skills

As a Credit Controller, you'll need excellent communication skills. During the interview, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've built relationships with customers and internal teams in previous roles, as this is crucial for success in the position.

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