At a Glance
- Tasks: Engage with customers, manage calls, and build rapport while collecting outstanding debts.
- Company: Join a warm and friendly team in a lively office environment.
- Benefits: Earn a competitive salary with uncapped commission and flexible hours.
- Other info: Enjoy a gifted birthday holiday and free parking!
- Why this job: Perfect for confident communicators looking to make an impact in customer service.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 27040 - 32000 £ per year.
Oakley Recruitment is working in partnership with an organisation based in Tamworth.
This is an excellent opportunity to join an expanding team as a Customer Agent on a part-time basis.
Culture and Environment Our client's culture is warm, friendly and welcoming.
They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment.
The office has an extremely professional feel to it.
Personality Confident and energetic individuals will thrive in this role.
This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off.
Creating a positive first impression is essential and wanting to do a good job.
Experience In a telephone based customer service role is required.
If this personality resonates with you, get in touch as this could be the next career step in your journey.
This is ideal for a parent looking to work school hours.
Must be hard working, resilient and proactive.
- Reward
- Uncapped commission
- Full training provided
- £25,000 basic + monthly commission (pro-rota)
- 10am – 2.30pm Monday to Friday
- Flexible hours, 5 days a week
- Gifted birthday holiday day
- Free parking
- Job Role
- Making calls to business customers to discuss outstanding debt
- Collecting debt on behalf of organisations
- Sending emails and correspondence
- Building customer rapport
- Updating and maintaining the database
Skills and experience
- Customer Service experience
- Confident communicator
- Excellent interpersonal skills
- Ability to build rapport with others
- Comfortable to speak to people about sensitive subjects
- Please
Note: We do not contact or write to unsuccessful candidates.
If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful.
By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details.
In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification.
A copy of your passport, birth certificate and NI number will be required, as part of your interview process
Part-time Customer Sales Agent employer: Oakley Recruitment Limited
Join a dynamic and expanding organisation in Coventry as a Marketing Communications Specialist, where you'll thrive in a warm, supportive, and fast-paced environment. Enjoy the benefits of hybrid working, free onsite parking, and a collaborative team culture that values creativity and communication. With ample opportunities for professional growth and a focus on delivering impactful marketing campaigns, this role offers a rewarding experience in a modern, engaging workplace.
Contact Details:
Oakley Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Customer Sales Agent
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Oakley Recruitment Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Oakley Recruitment Limited and let us see your personality shine through!
We think you need these skills to ace Part-time Customer Sales Agent
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Oakley Recruitment Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Oakley Recruitment Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Oakley Recruitment Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Oakley Recruitment Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Oakley Recruitment Limited will surely appreciate.
