At a Glance
- Tasks: Manage B2B accounts, negotiate payment plans, and achieve collection targets.
- Company: Join a supportive and fast-paced team in Birmingham.
- Benefits: 28 days holiday, pension scheme, and competitive bonuses.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Step into a senior role and make a real impact while supporting your team.
- Qualifications: Experience in collections or credit control with strong negotiation skills.
The predicted salary is between 25000 - 35000 £ per year.
Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as a Collections Advisor on a full‑time permanent basis.
Culture and Environment
You will be working in a friendly and welcoming workplace that is warm, supportive, and fast‑paced. The office environment is open‑plan and modern, creating a bright and engaging space where teamwork and communication are encouraged.
Personality
We're looking for someone who thrives under pressure, enjoys hitting and exceeding targets, and brings a dynamic, driven energy to the team. This is an opportunity for someone who wants to step into a senior position where they can both deliver results and support others to succeed.
Reward
- 28 days holiday
- Pension scheme
- Competitive bonus scheme
Job Role
- Manage a portfolio of B2B accounts in arrears, typically ranging from £1,000–£20,000
- Proactively contact clients via phone, email, and written communication to recover outstanding balances
- Negotiate payment plans and resolutions in line with company policies
- Work towards and consistently achieve 90% collection within 30 days
- Assess customer circumstances and apply appropriate collection strategies
- Maintain accurate and up‑to‑date records of all interactions and agreements
- Escalate complex or high‑risk cases where necessary
- Ensure all activity is compliant with relevant regulations and internal procedures
- Contribute to a high‑performance, target‑driven team environment
Skills and experience
- Proven experience in a collections or credit control role, ideally within financial services or B2B lending
- Demonstrated ability to work in a fast‑paced, target‑driven environment
- Strong negotiation and influencing skills
- Resilient, confident, and able to handle challenging conversations professionally
- Highly motivated with a results‑driven mindset
- Excellent communication skills, both written and verbal
- Strong attention to detail and organisational skills
- A high‑energy, proactive approach with the ability to manage workload effectively
Collections Advisor employer: Oakley Recruitment Limited
Join a dynamic and supportive team as a Collections Advisor in Birmingham, where you'll thrive in a modern, open-plan office that fosters collaboration and communication. With a competitive bonus scheme, 28 days of holiday, and opportunities for career advancement, this role is perfect for those looking to make a meaningful impact while enjoying a rewarding work culture.
Contact Details:
Oakley Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collections Advisor
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Oakley Recruitment Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Collections Advisor
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Oakley Recruitment Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Oakley Recruitment Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Oakley Recruitment Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Oakley Recruitment Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Oakley Recruitment Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Oakley Recruitment Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
