I am proud to be partnering with Burberry who are seeking an ER Expert to join their busy team. This is a Leeds based role. Employee Relations Manager – Complex Cases & Change Management Leeds City Centre (Hybrid – 3 days per week in office) Salary: Competitive Purpose The Employee Relations Manager – Complex Cases & Change Management will take the lead on managing high-risk and complex employee relations matters, acting as a trusted advisor to leaders and senior stakeholders. This role is critical in shaping and delivering Burberry\’s ER strategy in alignment with their People Strategy and Burberry Forward. You will play a key role in driving change programmes, ensuring sensitive cases are managed effectively, and embedding strong ER frameworks across the organisation. Key Responsibilities Complex Case Management & Escalations – Lead the resolution of complex and high-risk employee relations cases (disciplinary, performance, conduct, and Burberry Confidential). – Provide expert risk assessment, mitigation strategies, and advice on employment law implications in collaboration with internal legal teams. – Ensure cases are managed in line with legal frameworks, Burberry policies, and commercial needs. – Take a lead role in high-profile investigations, delivering comprehensive reports and business recommendations to senior stakeholders. Stakeholder Engagement – Act as a trusted advisor to senior leaders and HR Business Partners on sensitive ER matters. – Influence decision-making by delivering pragmatic, legally sound, and commercially focused advice. – Build strong partnerships with Employee Services, B:Managers Advisory Service, HRBPs, and Centres of Expertise. Change Programme Delivery – Manage the design and delivery of ER-related change programmes, including restructures, consultations, and legislative updates. – Provide ER leadership on business transformation projects and organisational redesigns. – Support leaders through change with clear communication strategies, robust ER frameworks, and proactive risk management. – Analyse ER trends, identify systemic issues, and develop preventative strategies with HRBPs and COEs. – Contribute to policy development and lead initiatives to build line manager capability. Skills & Experience – Proven experience in employee relations management, ideally across multiple sectors (manufacturing, corporate, and retail). – Strong knowledge of UK employment law and HR best practice; knowledge of wider EMEIA jurisdictions is advantageous. – Demonstrated success in managing and resolving complex, high-profile cases. – Exceptional communication, influencing, and stakeholder management skills. – Proven ability to lead complex investigations with sensitivity and professionalism. – Experience supporting or leading large-scale organisational change or transformation programmes. – Strong analytical and problem-solving skills with the ability to balance legal, commercial, and operational considerations. – Resilient and confident in challenging and guiding leaders through complex risk scenarios. Please apply if you the skills and experience this is a great opportunity to work for an iconic brand.
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Oakleaf Partnership Recruiting Team