At a Glance
- Tasks: Provide expert policy guidance and support managers in a fast-paced environment.
- Company: Join a large retailer's People Team in Manchester with a supportive culture.
- Benefits: Competitive salary, excellent holiday allowance, pension, and wellbeing support.
- Other info: Hybrid working with flexible shifts and great career growth opportunities.
- Why this job: Make a real impact on employee experiences while developing your HR career.
- Qualifications: Strong communication skills and a passion for HR or employee relations.
The predicted salary is between 28000 - 33000 £ per year.
People Policy Specialist - 6m FTC Manchester (Hybrid Working) £28,000 - £33,000 + excellent benefits
Are you passionate about employee relations and creating positive colleague experiences? Do you enjoy problem-solving, coaching managers and working in a fast-paced environment where no two days are the same? We are partnering with a large retailer to recruit a People Policy Specialist to join their People Team based in Manchester. This is a fantastic opportunity for someone with HR, employee relations or policy experience (or a strong interest in this area) to develop their career within a supportive, high-performing team.
What you'll be doing:
- Providing expert policy guidance and coaching to line managers and employee representatives via telephone, helping to support fair and confident decision-making
- Delivering an excellent customer experience by meeting service targets, including response times and satisfaction measures
- Supporting the creation of high-quality written communications, including outcome letters and case documentation
- Managing Occupational Health referrals, supporting managers through the process and advising on outcomes and next steps
- Accurately managing cases and queries through HR systems and shared inboxes, ensuring records are maintained and insights captured to support continuous improvement
What we're looking for:
- Strong organisational skills
- Excellent communication skills and the ability to build rapport and influence stakeholders over the phone
- High attention to detail and strong written communication skills
- Experience within HR, employee relations, people policy or a strong interest in developing a career within a People function
Working pattern:
- This role would suit someone comfortable working in a retail-facing environment with flexibility around operational needs.
- Hybrid working - minimum 3 days per week in the Manchester office Wednesday team anchor day
- First 6 weeks training fully office-based (5 days per week)
- Shift patterns typically 8am-4pm, 9am-5pm or 10am-6pm
- Flexibility for occasional late evenings (Tuesday or Thursday approximately 1 in every 6 weeks)
- Weekend working required on a rota basis (up to every other weekend depending on business need)
What's in it for you?
- Competitive salary of £28,000 - £33,000
- Excellent holiday allowance with option to buy additional leave
- Pension and life assurance
- Wellbeing support including virtual GP and mental health services
ER Advisor in Manchester employer: Oakleaf Partnership
Join a large retailer in Manchester as an ER Advisor and be part of a dynamic People Team that values employee relations and positive colleague experiences. With a strong focus on professional development, you will benefit from excellent training, hybrid working options, and a supportive work culture that encourages growth and collaboration. Enjoy competitive pay, generous holiday allowances, and comprehensive wellbeing support, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ER Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the HR and employee relations field on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on that perfect ER Advisor role!
✨Tip Number 2
Prepare for those interviews by practising common questions related to employee relations and policy. Think about real-life scenarios where you’ve made a difference. We want you to shine and show how you can create positive colleague experiences!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace ER Advisor in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in HR and employee relations. We want to see how your skills align with the role of People Policy Specialist, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of communication, especially over the phone, it’s crucial to demonstrate your strong written communication skills in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Highlight Your Problem-Solving Abilities:We’re looking for someone who enjoys problem-solving and can coach managers effectively. In your application, share examples of how you’ve tackled challenges in the past and how you’ve helped others navigate tricky situations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Oakleaf Partnership
✨Know Your Policies
Familiarise yourself with common employee relations policies and practices. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the company.
✨Practice Your Communication Skills
Since the role involves coaching managers and influencing stakeholders, practice articulating your thoughts clearly. Consider role-playing scenarios where you might need to provide policy guidance or resolve conflicts.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple cases and queries effectively. Share specific examples from your past experiences that highlight your ability to stay organised and maintain attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
