At a Glance
- Tasks: Lead a global HR team, ensuring top-notch service and driving process improvements.
- Company: Join a leading sports tech company at the forefront of innovation.
- Benefits: Enjoy flexible working options and a focus on mental health and wellbeing.
- Other info: This is a rolling contract role with a competitive daily rate.
- Why this job: Be part of a collaborative culture that values inclusivity and personal growth.
- Qualifications: Experience in managing global HR services and strong leadership skills required.
The predicted salary is between 60000 - 84000 £ per year.
Interim Global HR Shared Services Manager
West London
Tech/SaaS
£350 per day - rolling contract
A leading global business at the forefront of sports technology is looking for an experienced Interim Global HR Shared Services Manager to join their HR leadership team. This is a critical interim hire to drive operational excellence, lead a global team and ensure high-quality delivery of HR services across the organisation.
The Role:
In this fast-paced, tech-driven business, the Interim HR Shared Services Manager will lead a globally dispersed team of HR professionals (hybrid and remote), focused on delivering outstanding service, driving process improvement, and contributing to the business\'s wider HR strategy. Reporting to the Director of HR Shared Services, this is a highly visible role that combines operational delivery, stakeholder engagement, and continuous improvement.
Key Responsibilities:
Team Leadership
- Manage, coach, and develop a global HR shared services team
- Build a culture of collaboration, inclusion and high performance
- Develop and implement upskilling and reskilling programmes
- Provide clear reporting and updates to senior stakeholders
HR Service Delivery
- Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow)
- Ensure SLA compliance, data accuracy and process efficiency
- Triage HR enquiries using a tiered service model
- Act as an escalation point for complex HR and employee relations issues
Project Management & Continuous Improvement
- Lead HRSS-related projects, from process and policy improvements to system enhancements
- Create reporting and insights for leadership, driving data-led decisions
- Identify and implement process improvements to elevate service quality
About You:
- Proven experience in managing a global HR Shared Services function
- Strong leadership and team-building skills
- Commercially aware with a service-driven approach
- Adept at navigating HR systems (e.g. Oracle, ServiceNow) and tech platforms
- Highly organised with strong analytical and problem-solving capabilities
- Committed to delivering inclusive and customer-focused HR support
- Intermediate IT skills (Excel, PowerPoint, Word)
What\'s on Offer:
- Join a values-led, innovative and inclusive business
- Work with cutting-edge sports technology and AI-powered insights
- Flexible, hybrid or remote working
- A collaborative and empowering culture that values mental health and wellbeing
Interim HR Shared Services Manager in London employer: Oakleaf Partnership
As a leading global business in sports technology, we pride ourselves on being an excellent employer that champions innovation and inclusivity. Our collaborative culture fosters employee growth through continuous learning opportunities, while our commitment to mental health and wellbeing ensures a supportive work environment. With flexible hybrid or remote working options, you can thrive in a dynamic setting that values your contributions and empowers you to drive operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Interim HR Shared Services Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Oakleaf Partnership!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Oakleaf Partnership.
We think you need these skills to ace Interim HR Shared Services Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Oakleaf Partnership. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Oakleaf Partnership and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Oakleaf Partnership. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Oakleaf Partnership's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Oakleaf Partnership
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Oakleaf Partnership.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Oakleaf Partnership will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Oakleaf Partnership and how you would contribute to adapting HR strategies.
