At a Glance
- Tasks: Provide expert policy guidance and support to managers and employees in a dynamic environment.
- Company: Join a large retailer with a supportive and high-performing People Team.
- Benefits: Competitive salary, excellent holiday allowance, pension, and wellbeing support.
- Other info: Hybrid working with flexible shifts and great career growth opportunities.
- Why this job: Make a real impact on employee experiences while developing your HR career.
- Qualifications: Strong organisational and communication skills; HR or people policy experience preferred.
The predicted salary is between 28000 - 33000 £ per year.
Are you passionate about employee relations and creating positive colleague experiences? Do you enjoy problem-solving, coaching managers and working in a fast-paced environment where no two days are the same? We are partnering with a large retailer to recruit a People Policy Specialist to join their People Team based in Manchester. This is a fantastic opportunity for someone with HR, employee relations or policy experience (or a strong interest in this area) to develop their career within a supportive, high-performing team.
What you'll be doing:
- Providing expert policy guidance and coaching to line managers and employee representatives via telephone, helping to support fair and confident decision-making.
- Delivering an excellent customer experience by meeting service targets, including response times and satisfaction measures.
- Supporting the creation of high-quality written communications, including outcome letters and case documentation.
- Managing Occupational Health referrals, supporting managers through the process and advising on outcomes and next steps.
- Accurately managing cases and queries through HR systems and shared inboxes, ensuring records are maintained and insights captured to support continuous improvement.
What we're looking for:
- Strong organisational skills.
- Excellent communication skills and the ability to build rapport and influence stakeholders over the phone.
- High attention to detail and strong written communication skills.
- Experience within HR, employee relations, people policy or a strong interest in developing a career within a People function.
Working pattern:
- This role would suit someone comfortable working in a retail-facing environment with flexibility around operational needs.
- Hybrid working - minimum 3 days per week in the Manchester office, Wednesday team anchor day.
- First 6 weeks training fully office-based (5 days per week).
- Shift patterns typically 8am-4pm, 9am-5pm or 10am-6pm.
- Flexibility for occasional late evenings (Tuesday or Thursday approximately 1 in every 6 weeks).
- Weekend working required on a rota basis (up to every other weekend depending on business need).
What's in it for you?
- Competitive salary of £28,000 - £33,000.
- Excellent holiday allowance with option to buy additional leave.
- Pension and life assurance.
- Wellbeing support including virtual GP and mental health services.
Locations
Policy Specialist in Cheshire, Warrington employer: Oakleaf Partnership
Join a large retailer in Manchester as a People Policy Specialist, where you'll thrive in a dynamic and supportive environment that values employee relations and positive colleague experiences. With excellent benefits, including a competitive salary, generous holiday allowance, and wellbeing support, this role offers a unique opportunity for professional growth within a high-performing team dedicated to fostering a culture of collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Policy Specialist in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for those interviews! Research the company’s values and recent news, and think about how your skills align with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! During interviews, let your passion for employee relations and problem-solving come through. Employers love candidates who are not just qualified but also genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talent that fits our culture and values.
We think you need these skills to ace Policy Specialist in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Policy Specialist role. Highlight your HR experience or any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to showcase your written communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos. We love attention to detail!
Demonstrate Your Passion:Let us know why you’re passionate about employee relations and creating positive colleague experiences. Share any relevant experiences or projects that reflect your enthusiasm for the field. We’re looking for someone who’s genuinely excited about making a difference!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. We can’t wait to hear from you!
How to prepare for a job interview at Oakleaf Partnership
✨Know Your Policies
Familiarise yourself with common HR policies and employee relations practices. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role of a People Policy Specialist.
✨Showcase Your Communication Skills
Since this role involves coaching managers and influencing stakeholders, practice articulating your thoughts clearly. Use examples from your past experiences where you've successfully communicated complex information or resolved conflicts.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to employee relations. Think through potential scenarios and prepare structured responses that highlight your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company's approach to employee wellbeing. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
