At a Glance
- Tasks: Provide expert policy guidance and support to managers and employees in a dynamic environment.
- Company: Join a large retailer's People Team in Manchester with a focus on employee relations.
- Benefits: Competitive salary, excellent holiday allowance, pension, and wellbeing support.
- Other info: Hybrid working with flexible shifts and great training opportunities.
- Why this job: Make a real impact on colleague experiences while developing your HR career.
- Qualifications: Strong communication skills and a passion for HR or employee relations.
The predicted salary is between 28000 - 33000 £ per year.
People Policy Specialist - 6m FTC Manchester (Hybrid Working) £28,000 - £33,000 + excellent benefits
Are you passionate about employee relations and creating positive colleague experiences? Do you enjoy problem-solving, coaching managers and working in a fast-paced environment where no two days are the same? We are partnering with a large retailer to recruit a People Policy Specialist to join their People Team based in Manchester. This is a fantastic opportunity for someone with HR, employee relations or policy experience (or a strong interest in this area) to develop their career within a supportive, high-performing team.
What you'll be doing:
- Providing expert policy guidance and coaching to line managers and employee representatives via telephone, helping to support fair and confident decision-making
- Delivering an excellent customer experience by meeting service targets, including response times and satisfaction measures
- Supporting the creation of high-quality written communications, including outcome letters and case documentation
- Managing Occupational Health referrals, supporting managers through the process and advising on outcomes and next steps
- Accurately managing cases and queries through HR systems and shared inboxes, ensuring records are maintained and insights captured to support continuous improvement
What we're looking for:
- Strong organisational skills
- Excellent communication skills and the ability to build rapport and influence stakeholders over the phone
- High attention to detail and strong written communication skills
- Experience within HR, employee relations, people policy or a strong interest in developing a career within a People function
Working pattern:
- This role would suit someone comfortable working in a retail-facing environment with flexibility around operational needs.
- Hybrid working - minimum 3 days per week in the Manchester office Wednesday team anchor day
- First 6 weeks training fully office-based (5 days per week)
- Shift patterns typically 8am-4pm, 9am-5pm or 10am-6pm
- Flexibility for occasional late evenings (Tuesday or Thursday approximately 1 in every 6 weeks)
- Weekend working required on a rota basis (up to every other weekend depending on business need)
What's in it for you?
- Competitive salary of £28,000 - £33,000
- Excellent holiday allowance with option to buy additional leave
- Pension and life assurance
- Wellbeing support including virtual GP and mental health services
Locations
ER Advisor in Cheshire, Warrington employer: Oakleaf Partnership
Join a large retailer in Manchester as a People Policy Specialist and thrive in a dynamic, supportive environment that prioritises employee relations and colleague experiences. With excellent benefits, including a competitive salary, generous holiday allowance, and wellbeing support, this role offers significant opportunities for professional growth within a high-performing team. Embrace the chance to make a meaningful impact while enjoying the flexibility of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land ER Advisor in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the HR and employee relations field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for those interviews! Research common questions for ER Advisor roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, be clear and confident when discussing your experiences. Remember, this role is all about building rapport, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace ER Advisor in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Policy Specialist role. Highlight your HR or employee relations experience, and don’t forget to mention any relevant coaching or problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for employee relations and how you can contribute to creating positive colleague experiences. Keep it engaging and personal – we want to see your personality!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application is clear and concise. Pay attention to grammar and spelling, as these details matter when you're applying for a position that requires strong written communication skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Oakleaf Partnership
✨Know Your Stuff
Make sure you brush up on employee relations and people policy concepts. Familiarise yourself with common HR practices and be ready to discuss how you've applied them in past roles or how you would approach specific scenarios.
✨Showcase Your Communication Skills
Since the role involves coaching managers and influencing stakeholders, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated complex information in previous jobs.
✨Demonstrate Problem-Solving Abilities
Think of a few real-life situations where you successfully resolved conflicts or improved processes. Be ready to share these stories during the interview to highlight your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
