At a Glance
- Tasks: Support managers with people policies and enhance colleague experiences in a dynamic retail environment.
- Company: Leading UK retail organisation with a focus on employee relations and progressive culture.
- Benefits: Competitive salary, generous holiday, wellbeing support, and career development opportunities.
- Other info: Hybrid working model with excellent training and career growth potential.
- Why this job: Join a high-performing team and make a real difference in employee relations.
- Qualifications: HR experience or strong desire to grow in a People function.
The predicted salary is between 28000 - 33000 £ per year.
A leading UK retail organisation is seeking a People Policy Specialist to join its high-performing People Team on a 6-month fixed-term contract. This is an exciting opportunity for an HR professional with a passion for employee relations, people policy, and delivering exceptional colleague experiences within a fast-paced environment. The successful candidate will play a key role in supporting managers and employee representatives by providing expert guidance on a wide range of people policies and employee relations matters. The role would suit someone highly organised, confident communicating over the telephone, and motivated to build a career within a progressive People function.
Key Responsibilities
- Providing people policy advice and coaching to line managers and employee representatives via telephone, supporting fair, balanced, and confident decision-making.
- Building strong working relationships with stakeholders to advise on options, risks, and best practice approaches.
- Supporting the delivery of excellent customer service by achieving key service targets, including response times and customer satisfaction measures.
- Producing and guiding managers on high-quality written communications, including outcome letters and case documentation.
- Developing knowledge across a broad range of people policies including absence management, disciplinary, performance management, flexible working, family leave, resourcing, and time off policies.
- Managing Occupational Health referrals, ensuring referrals are appropriate, supporting managers with report outcomes, and advising on next steps.
- Managing queries and cases through HR systems, ensuring accurate case management, clear documentation, and timely responses.
- Reviewing case trends and themes to provide insight and support continuous improvement initiatives.
- Collaborating closely with wider People teams to support positive business outcomes and a high-performance culture.
- Proactively seeking feedback to improve policy application and colleague experience.
Key Skills & Experience
- Previous experience within HR, employee relations, people policy, or a strong desire to develop within a People function.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent verbal communication skills with the ability to build rapport and influence stakeholders over the phone.
- Strong coaching and influencing capabilities.
- High attention to detail and strong written communication skills.
- Experience supporting or drafting formal letters and case documentation.
- A passion for employee relations and delivering positive colleague outcomes.
Working Pattern
- Hybrid working model with a minimum of 3 days per week in the Manchester office.
- Wednesday team anchor day.
- First 6 weeks fully office-based for training (5 days per week).
- Shift patterns typically between: 8am-4pm, 9am-5pm, 10am-6pm.
- Flexibility required for occasional late evenings (approximately 1 in every 6 weeks).
- Weekend working required on a rota basis depending on business needs.
Benefits
- Competitive salary of £28,000 - £33,000.
- Generous holiday allowance with option to purchase additional leave.
- Pension and life assurance.
- Wellbeing support including virtual GP and mental health services.
- Opportunity to develop within a supportive and collaborative People team.
Locations
Employee Relations Advisor 6-Month FTC in Cheshire, Warrington employer: Oakleaf Partnership
Join a leading UK retail organisation that prioritises employee relations and offers a dynamic work environment in Manchester. With a strong focus on professional development, generous benefits, and a collaborative culture, this role provides an excellent opportunity for HR professionals to thrive while making a meaningful impact on colleague experiences. Enjoy the flexibility of hybrid working and the support of a high-performing People Team dedicated to fostering a positive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor 6-Month FTC in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews by practising common questions related to employee relations and people policy. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for employee relations during interviews. Share specific examples of how you've positively impacted colleague experiences in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Employee Relations Advisor 6-Month FTC in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Advisor role. Highlight your relevant experience in HR and employee relations, and show us how your skills align with the key responsibilities mentioned in the job description.
Show Off Your Communication Skills:Since this role involves a lot of communication, especially over the phone, we want to see your excellent verbal and written communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple priorities. In your application, give examples of how you’ve managed various tasks or projects simultaneously, showcasing your strong organisational skills and attention to detail.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Oakleaf Partnership
✨Know Your Policies
Familiarise yourself with the key people policies relevant to the role. Understand the ins and outs of absence management, disciplinary procedures, and flexible working policies. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Practice Your Communication Skills
Since the role involves a lot of telephone communication, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you can build rapport and influence stakeholders over the phone.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple priorities effectively. Think of examples from your past experiences where you successfully juggled various tasks, especially in a fast-paced environment. This will demonstrate your ability to thrive in the role.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your understanding of the role and the company. For instance, you could ask about the team dynamics or how they measure success in employee relations. This shows you're engaged and serious about the opportunity.
