At a Glance
- Tasks: Support managers with people policies and enhance colleague experiences in a dynamic retail environment.
- Company: Leading UK retail organisation with a high-performing People Team.
- Benefits: Competitive salary, generous holiday, wellbeing support, and career development opportunities.
- Other info: Hybrid working model with excellent training and career growth potential.
- Why this job: Join a progressive team and make a real impact on employee relations.
- Qualifications: Experience in HR or a strong desire to grow in a People function.
The predicted salary is between 28000 - 33000 £ per year.
A leading UK retail organisation is seeking a People Policy Specialist to join its high-performing People Team on a 6-month fixed-term contract. This is an exciting opportunity for an HR professional with a passion for employee relations, people policy, and delivering exceptional colleague experiences within a fast-paced environment. The successful candidate will play a key role in supporting managers and employee representatives by providing expert guidance on a wide range of people policies and employee relations matters. The role would suit someone highly organised, confident communicating over the telephone, and motivated to build a career within a progressive People function.
Key Responsibilities
- Providing people policy advice and coaching to line managers and employee representatives via telephone, supporting fair, balanced, and confident decision-making.
- Building strong working relationships with stakeholders to advise on options, risks, and best practice approaches.
- Supporting the delivery of excellent customer service by achieving key service targets, including response times and customer satisfaction measures.
- Producing and guiding managers on high-quality written communications, including outcome letters and case documentation.
- Developing knowledge across a broad range of people policies including absence management, disciplinary, performance management, flexible working, family leave, resourcing, and time off policies.
- Managing Occupational Health referrals, ensuring referrals are appropriate, supporting managers with report outcomes, and advising on next steps.
- Managing queries and cases through HR systems, ensuring accurate case management, clear documentation, and timely responses.
- Reviewing case trends and themes to provide insight and support continuous improvement initiatives.
- Collaborating closely with wider People teams to support positive business outcomes and a high-performance culture.
- Proactively seeking feedback to improve policy application and colleague experience.
Key Skills & Experience
- Previous experience within HR, employee relations, people policy, or a strong desire to develop within a People function.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent verbal communication skills with the ability to build rapport and influence stakeholders over the phone.
- Strong coaching and influencing capabilities.
- High attention to detail and strong written communication skills.
- Experience supporting or drafting formal letters and case documentation.
- A passion for employee relations and delivering positive colleague outcomes.
Working Pattern
- Hybrid working model with a minimum of 3 days per week in the Manchester office.
- Wednesday team anchor day.
- First 6 weeks fully office-based for training (5 days per week).
- Shift patterns typically between: 8am-4pm, 9am-5pm, 10am-6pm.
- Flexibility required for occasional late evenings (approximately 1 in every 6 weeks).
- Weekend working required on a rota basis depending on business needs.
Benefits
- Competitive salary of £28,000 - £33,000.
- Generous holiday allowance with option to purchase additional leave.
- Pension and life assurance.
- Wellbeing support including virtual GP and mental health services.
- Opportunity to develop within a supportive and collaborative People team.
Employee Relations Advisor 6-Month FTC in Bolton employer: Oakleaf Partnership
Join a leading UK retail organisation that prioritises employee wellbeing and development, offering a competitive salary and generous benefits in a hybrid working environment. With a strong focus on collaboration and continuous improvement, this role provides an excellent opportunity for HR professionals to grow their expertise in employee relations while contributing to a positive workplace culture in Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor 6-Month FTC in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews by practising common questions related to employee relations and people policy. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for employee relations during interviews. Share specific examples of how you've positively impacted colleague experiences in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Employee Relations Advisor 6-Month FTC in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Advisor role. Highlight your relevant experience in HR and employee relations, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills:Since this role involves a lot of communication, especially over the phone, make sure to demonstrate your verbal and written communication skills. Use clear, concise language in your application to reflect your ability to convey information effectively.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple priorities. In your application, give examples of how you've managed various tasks or projects simultaneously, showcasing your organisational prowess.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity within our People Team.
How to prepare for a job interview at Oakleaf Partnership
✨Know Your Policies
Familiarise yourself with the key people policies mentioned in the job description. Understand how they apply to employee relations and be ready to discuss how you would advise managers on these policies during the interview.
✨Practice Your Communication Skills
Since the role requires excellent verbal communication, practice articulating your thoughts clearly. Consider role-playing common scenarios where you might need to coach a manager or handle an employee query over the phone.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to manage multiple priorities effectively. Think of situations where you successfully balanced various tasks and how that experience will help you in this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Prepare by thinking through potential challenges you might face and how you would approach them, focusing on fair and balanced decision-making.
