At a Glance
- Tasks: Support flight operations, manage schedules, and coordinate with airlines and suppliers.
- Company: Join Oaklands Global, a leading aviation recruitment firm with a strong reputation.
- Benefits: Hybrid working model, professional growth opportunities, and a supportive team environment.
- Other info: Enjoy a collaborative culture and the chance to build valuable professional relationships.
- Why this job: Be part of a dynamic industry, solving real-world challenges in aviation logistics.
- Qualifications: Experience in aviation logistics or network planning is preferred; strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Oaklands Global are currently recruiting for an Ops Support Officer on behalf of one of our growing aviation clients based in Southeast England. We are seeking a candidate who thrives in a fast-paced, collaborative environment, working closely with internal teams and external partners such as airlines, handlers, and suppliers. The ideal candidate will remain calm under pressure, with the ability to effectively resolve operational challenges including schedule disruptions and service issues. This role follows a hybrid working model, 3 days in the office 2 remote.
Responsibilities
- Support the planning and delivery of the flight programme, ensuring operations are cost-effective, compliant, and aligned with commercial and operational requirements.
- Manage schedule disruptions, implementing recovery plans to minimise customer impact, and maintain accurate long-term schedule communication with stakeholders.
- Coordinate all operational service requirements for network and charter flights, including permits, slots, ground handling, cargo coordination, fuel planning, and customs documentation.
- Source and onboard suppliers as needed, ensuring compliance with internal processes and partner requirements, and maintain accurate records within company systems.
- Oversee service-related costs, including crew travel arrangements, and review/approve associated invoices.
- Act as a key point of contact for customers, suppliers, and airline partners, ensuring clear and timely communication across all parties.
- Assist with operational analysis, including route performance, airport suitability, and handling quotations.
- Build and maintain strong professional relationships, contributing to effective cross-functional collaboration and communication.
Requirements
- Previous experience in network planning, charter operations, or a similar aviation logistics role is preferred.
- Exposure to international flight coordination would be advantageous.
- A proactive, can-do attitude with the ability to remain calm and effective in high-pressure situations.
- Strong problem-solving skills, with confidence in managing and resolving operational challenges.
- Excellent communication skills, with the ability to liaise effectively with internal teams and external stakeholders, including airlines, handlers, and suppliers.
Why work with Oaklands Global?
We are the world’s leading aviation and aerospace recruitment and executive search firm, trusted by the most respected names in the industry to deliver results with integrity, discretion, and excellence. With over 50 years of combined experience, we don’t just fill roles, we shape careers and give our clients a competitive talent advantage. We take immense pride in the quality of our searches and are committed to representing only the very best candidates to the very best businesses. At Oaklands Global, every application is handled with the utmost professionalism and complete confidentiality. If this opportunity interests you, please apply in confidence to Siobhan Miller. Whether or not your profile is shortlisted, you will hear from us, because we believe in treating every candidate with respect and care. We’re not just here to help you land your next role. We are here to elevate your career.
Ops Support Officer employer: Oaklands Global
Oaklands Global is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a hybrid working model that promotes work-life balance, employees benefit from professional growth opportunities in the aviation sector, supported by a culture of respect and integrity. Join us to be part of a team that not only values your contributions but also invests in your career development within a leading recruitment firm in Southeast England.
StudySmarter Expert Advice🤫
We think this is how you could land Ops Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its operations. Understand their challenges and think about how your skills can help solve them. This shows you're not just another candidate; you're someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your problem-solving skills! Since the Ops Support Officer role involves managing operational challenges, be ready to discuss real-life scenarios where you've successfully navigated tough situations. We love hearing about your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Ops Support Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ops Support Officer role. Highlight your experience in aviation logistics and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled operational challenges in the past, and let us know why you're excited about joining Oaklands Global.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get the attention you deserve. Plus, it’s super easy!
How to prepare for a job interview at Oaklands Global
✨Know Your Stuff
Before the interview, make sure you understand the aviation industry and the specific role of an Ops Support Officer. Familiarise yourself with common operational challenges and how to address them, especially around schedule disruptions and service issues.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved operational challenges. Be ready to discuss how you remained calm under pressure and what strategies you used to implement recovery plans.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your excellent communication skills during the interview, perhaps by asking insightful questions about the company's operations.
✨Build Rapport
Remember, this is a collaborative environment. During the interview, try to connect with your interviewers on a personal level. Show enthusiasm for teamwork and share how you’ve built strong professional relationships in previous roles.
