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For Companies At a Glance
- Tasks: Manage customer relationships, oversee contracts, and drive business profitability.
- Company: Join Oaklands Global, a trusted agency with 50 years of experience in career support.
- Benefits: Enjoy professional growth, a supportive environment, and the chance to make an impact.
- Why this job: Be a key advocate for clients, shaping their success while developing your negotiation and communication skills.
- Qualifications: Experience in customer relations and contract management; Business Studies qualification is a plus.
- Other info: Confidential application process with updates throughout; we value every candidate.
The predicted salary is between 36000 - 60000 £ per year.
Are you a results-driven professional with a passion for building lasting customer relationships and contributing to business growth? Do you have experience in managing contracts and ensuring customer satisfaction while aligning with business objectives? If this sounds like you, we’d love to hear from you!
As a Commercial Account Manager, you will be the key advocate for our clients' customers within the organisation. Your focus will be on understanding their needs and ensuring those needs are met in a way that supports their broader commercial strategy. In this role, you’ll be pivotal in managing customer interactions, resolving disputes, overseeing contract performance, and driving overall business profitability.
Key Responsibilities- Customer Relationship Management: Lead site-specific customer meetings, address initial disputes, and ensure the customer’s voice is represented within the business.
- Demand & Order Management: Work closely with the business to ensure alignment between customer demand and operational capabilities, ensuring smooth execution of orders.
- Contract & Commercial Oversight: Manage contractual agreements, including cash flow, compliance, and risks, while identifying and seizing commercial opportunities.
- Change Management: Implement contract updates and manage minor modification claims to ensure smooth transitions.
- Financial & Business Strategy: Support pricing decisions, bid proposals, and the development of commercial plans that contribute to business growth.
To make a meaningful impact, you’ll bring your expertise in customer relationship management and contract negotiation, along with the following skills and experience:
Requirements- Customer Advocacy: Proven success in managing customer relationships, contract negotiation, and demand forecasting, ensuring effective communication and seamless business operations.
- Skilled Negotiator: Strong negotiation capabilities and the ability to influence and collaborate with both internal and external stakeholders.
- Exceptional Communicator: Outstanding interpersonal skills, with the ability to resolve conflicts, build trust, and effectively communicate business needs.
- Financial Acumen: Strong analytical skills to interpret financial data, manage profit and loss, and support budgeting decisions that contribute to profitability.
- Strategic Mindset: Experience in crafting compelling commercial proposals and business models that support long-term growth and success.
A qualification in Business Studies is an asset, though hands-on experience in customer-facing roles or programme management is highly valued. Ultimately, your ability to navigate commercial landscapes and drive customer success is what truly matters.
Why work with Oaklands Global? Oaklands Global has 50 years’ combined experience supporting candidates at all levels to help identify and secure their next position. At Oaklands Global we manage all applications with the utmost professionalism and confidentiality. If the above opportunity is of interest to you, please apply today to Callum Devaney in confidence. Whether your profile is shortlisted to the next step of the application process or not, we will keep you informed by telephone or by email. Oaklands Global is acting as an Employment Agency in relation to this vacancy.
Commercial Account Manager x3 employer: Oaklands Global Aviation Recruitment & Executive Search
Contact Detail:
Oaklands Global Aviation Recruitment & Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Manager x3
✨Tip Number 1
Network with professionals in the industry, especially those who are already working as Commercial Account Managers. Attend relevant events or webinars where you can connect with potential colleagues and learn more about the role.
✨Tip Number 2
Research Oaklands Global and understand their business model and client base. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in contributing to their success.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your skills in customer relationship management and contract negotiation. Being able to discuss these in detail will set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends and challenges that affect commercial account management. This will not only enhance your discussions but also show your proactive approach to understanding the market landscape.
We think you need these skills to ace Commercial Account Manager x3
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Commercial Account Manager position. Tailor your application to highlight your relevant experience in customer relationship management and contract negotiation.
Craft a Compelling CV: Your CV should clearly showcase your skills in customer advocacy, negotiation, and financial acumen. Use specific examples from your past roles to demonstrate how you've successfully managed customer relationships and contributed to business growth.
Write a Strong Cover Letter: In your cover letter, express your passion for building lasting customer relationships and your strategic mindset. Highlight your ability to resolve conflicts and communicate effectively with stakeholders, aligning your experiences with the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of a Commercial Account Manager.
How to prepare for a job interview at Oaklands Global Aviation Recruitment & Executive Search
✨Showcase Your Customer Advocacy Skills
Be prepared to discuss specific examples of how you've successfully managed customer relationships in the past. Highlight your ability to understand and advocate for customer needs, as this role heavily relies on being the voice of the client within the organisation.
✨Demonstrate Your Negotiation Prowess
Expect questions about your negotiation experiences. Share instances where you influenced outcomes positively, whether in contract discussions or resolving disputes. This will showcase your strong negotiation capabilities, which are crucial for the position.
✨Communicate Effectively
Prepare to demonstrate your exceptional communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like financial data or contract terms. Remember, effective communication is key to building trust with clients and stakeholders.
✨Exhibit Your Strategic Mindset
Be ready to talk about your experience in crafting commercial proposals and business strategies. Discuss how you've contributed to long-term growth in previous roles, as this will align with the company's focus on driving profitability and business success.
