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For Companies At a Glance
- Tasks: Manage customer relationships, oversee contracts, and drive business profitability.
- Company: Join Oaklands Global, a company with 50 years of experience in candidate support.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Make a real impact by advocating for customers and shaping business strategies.
- Qualifications: Experience in customer-facing roles or programme management is essential; Business Studies qualification is a plus.
- Other info: Stay informed throughout the application process, whether shortlisted or not.
The predicted salary is between 36000 - 60000 £ per year.
Are you a results-driven professional with a passion for building lasting customer relationships and contributing to business growth? As a Commercial Account Manager, you will be the key advocate for our clients' customers within the organisation. Your focus will be on understanding their needs and ensuring those needs are met in a way that supports their broader commercial strategy. In this role, you’ll be pivotal in managing customer interactions, resolving disputes, overseeing contract performance, and driving overall business profitability.
- Customer Relationship Management: Lead site-specific customer meetings, address initial disputes, and ensure the customer’s voice is represented within the business.
- Demand & Order Management: Work closely with the business to ensure alignment between customer demand and operational capabilities, ensuring smooth execution of orders.
- Contract & Commercial Oversight: Manage contractual agreements, including cash flow, compliance, and risks, while identifying and seizing commercial opportunities.
- Change Management: Implement contract updates and manage minor modification claims to ensure smooth transitions.
- Financial & Business Strategy: Support pricing decisions, bid proposals, and the development of commercial plans that contribute to business growth.
To make a meaningful impact, you’ll bring your expertise in customer relationship management and contract negotiation, along with the following skills and experience:
- Customer Advocacy: Proven success in managing customer relationships, contract negotiation, and demand forecasting, ensuring effective communication and seamless business operations.
- Financial Acumen: Strong analytical skills to interpret financial data, manage profit and loss, and support budgeting decisions that contribute to profitability.
- Experience in crafting compelling commercial proposals and business models that support long-term growth and success.
- A qualification in Business Studies is an asset, though hands-on experience in customer-facing roles or programme management is highly valued.
Ultimately, your ability to navigate commercial landscapes and drive customer success is what truly matters.
Commercial Account Manager (Contract) employer: Oaklands Global Aviation Recruitment & Executive Search
Contact Detail:
Oaklands Global Aviation Recruitment & Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Manager (Contract)
✨Tip Number 1
Network with professionals in the industry, especially those who are already working as Commercial Account Managers. Attend relevant events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the latest trends in customer relationship management and contract negotiation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved disputes in the past. Real-life scenarios can showcase your skills and make you a more attractive candidate.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture will help you align your answers during interviews and show that you're genuinely interested in contributing to our goals.
We think you need these skills to ace Commercial Account Manager (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer relationship management and contract negotiation. Use specific examples that demonstrate your success in these areas, as this role heavily focuses on building lasting customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer advocacy and how your skills align with the company's needs. Mention your analytical skills and experience in financial acumen, as these are crucial for the Commercial Account Manager position.
Showcase Relevant Experience: When detailing your work history, emphasise any roles where you managed customer interactions or oversaw contract performance. Highlight your ability to resolve disputes and drive business profitability, as these are key responsibilities of the role.
Research the Company: Familiarise yourself with Oaklands Global and their approach to customer relationships and business growth. Understanding their values and mission will help you tailor your application and show that you're a good fit for their team.
How to prepare for a job interview at Oaklands Global Aviation Recruitment & Executive Search
✨Showcase Your Customer Relationship Skills
As a Commercial Account Manager, your ability to build and maintain strong customer relationships is crucial. Prepare examples of how you've successfully managed client interactions in the past, highlighting your communication skills and conflict resolution strategies.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial data and how it impacts business decisions. Bring examples of how you've used analytical skills to manage profit and loss or support budgeting decisions, as this will show your understanding of the financial aspects of the role.
✨Prepare for Contract Negotiation Scenarios
Since contract management is a key part of the job, think about past experiences where you negotiated contracts or managed compliance issues. Be prepared to discuss your approach to identifying commercial opportunities and how you’ve navigated challenges in contract negotiations.
✨Understand the Company's Commercial Strategy
Research the company’s commercial strategy and be ready to discuss how your skills align with their goals. This shows that you are not only interested in the role but also invested in the company's success and growth.
