Learner Engagement Executive

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Ready to Be the Driving Force Behind Learner Success?

We’re on the lookout for multiple Learner Engagement Executives to join our ambitious and expanding Skills Bootcamp team at Oaklands College.

You’ll support learners from initial enquiry all the way through to programme completion — ensuring every individual receives a high-quality, personalised experience. This is a key role in a transformative part of our provision, launched in 2024 to meet the needs of modern learners and employers.

Oaklands has delivered life-changing education for over 100 years — and now we’re growing fast to support more people than ever.

Your Day-to-Day Impact

As a Learner Engagement Executive, you will be at the forefront of our Skills Bootcamps, managing the learner journey from start to finish. You’ll respond to enquiries from learners and referral partners, providing accurate and engaging Information, Advice and Guidance to help individuals make informed choices about their learning options. You\’ll screen applicants for eligibility, guide them through the onboarding process, and ensure all documentation is complete and compliant.

Once learners are enrolled, you will be their key point of contact, offering ongoing support and pastoral care throughout the course. You’ll track their progress, help solve any challenges that arise, and maintain all compliance paperwork, ensuring funding requirements are met. You’ll also collect and upload learner evidence at key milestones, keeping records accurate and up to date.

Relationship building is central to this role. You’ll work closely with referral partners such as Jobcentre Plus (JCP), third-sector organisations, and internal Oaklands teams including business development, admissions, and marketing. You’ll also represent the college at outreach events and networking opportunities to raise awareness of our programmes and recruit new learners.

At the end of each programme, you’ll have the rewarding task of celebrating your learners\’ achievements by issuing certificates and collecting valuable feedback to improve the learner experience.

Is This You?

• Have a passion for adult education and helping individuals succeed
• Bring experience in learner engagement, onboarding, and compliance for funded programmes
• Are confident building strong relationships with learners, partners, and internal teams
• Have excellent organisational skills and can manage multiple priorities in a fast-paced environment
• Show strong attention to detail and accuracy in managing data and documentation
• Are proficient in Microsoft Office, Microsoft Teams, and CRM or learner systems
• Hold a Level 2 IAG qualification (or are working towards it)
• Have English and Maths qualifications at GCSE Grade 9–4 (A*–C) or equivalent
• Thrive in a learner-focused, proactive, and values-driven environment

Your Future Starts at Oaklands

At Oaklands, we care about your wellbeing and development. That’s why we offer a comprehensive benefits package designed to support your health, happiness, and success — all within a welcoming, inclusive, and values-driven work environment where your contribution truly matters.

Here’s what you can look forward to:

• Free access to our on-site gym at the St Albans campus (time restrictions may apply)
• Financial wellbeing support, including savings on beauty treatments, Lambing Weekend, our on-site zoo, travel via the UNO Bus Scheme, and more
• Cycle to Work Scheme, promoting active travel and healthy living
• Generous holiday allowance, giving you the time to rest and recharge
• Continuous Professional Development (CPD) with free Adult Community Learning courses and staff training opportunities
• Staff Development Days & Awards, celebrating your achievements and recognising your impact
• Mental Health & Wellbeing Support, including confidential resources and guidance
• Employee Assistance Programme, offering advice and support 24/7
• Mental Health Peer Supporters, for when you just need someone to talk to
• Eye Care Vouchers, supporting your health while working with screens

Oaklands College is proud to be a Disability Confident Employer, and we actively welcome applicants from all backgrounds. Oaklands College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all students and all staff (including agency and hourly paid staff), irrespective of anyone’s position or role in the College, together with Governors, any workers who are at the College on an agency, voluntary/placement/other professional basis and any subcontractors or partners of the College, to share this commitment.

We review applications on a rolling basis and may close this advert early if we receive a high volume of interest. Don’t wait — apply today and become part of something meaningful.

Want to know more about Oaklands click here!

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