IT Apprentice in Southampton

IT Apprentice in Southampton

Southampton Full-Time 16000 - 18000 £ / year (est.) No home office possible
Oaklands Catholic School

At a Glance

  • Tasks: Provide IT support, troubleshoot issues, and assist with technical projects.
  • Company: Join a supportive Catholic school community in Waterlooville.
  • Benefits: Earn £16,000 - £18,000 per annum while gaining valuable experience.
  • Why this job: Kickstart your IT career with hands-on training and mentorship from experienced professionals.
  • Qualifications: 4 GCSEs (or equivalent) including Maths and English; passion for technology.
  • Other info: Complete a Level 3 apprenticeship in a dynamic and collaborative environment.

The predicted salary is between 16000 - 18000 £ per year.

If you want to know about the requirements for this role, read on for all the relevant information.

Location: Waterlooville, Hampshire

Salary: £16,000 - £18,000 per annum FTE

Job Type: Apprenticeship, Full time, 52 weeks per year

Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day)

The Governors are seeking to appoint a motivated and enthusiastic IT Apprentice to join our IT team. This role is ideal for someone passionate about technology, eager to learn, and looking to begin a career in IT support, networking, and systems administration. The successful candidate will work alongside experienced IT professionals, gaining hands-on experience while completing a recognised IT qualification.

If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos.

The principal responsibilities of the IT Apprentice are:

  • IT Support & Troubleshooting:
    • Provide first-line technical support to staff and students
    • Diagnose and resolve hardware, software, and network issues
    • Log, update, and monitor support tickets using the IT service helpdesk system
    • Set up new user accounts and manage access permissions under supervision
  • Device & Equipment Management:
    • Assist with the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripherals
    • Help manage asset inventories of IT equipment
    • Perform routine maintenance, including software updates and hardware checks
  • Network & Systems Support:
    • Support the team with basic network monitoring and troubleshooting
    • Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365)
    • Follow IT security procedures and help identify potential risks
  • Technical Projects:
    • Work on IT improvement projects such as device rollouts, software deployments, and system upgrades
    • Participate in the setup of classrooms, meeting rooms, main hall or office spaces with AV and IT equipment
    • Routine maintenance of IT equipment, AV equipment (projector filters and lamps)

Other Key aspects of the role involve:

  • Marketing & Communications Support
  • Infrastructure & Systems Maintenance
  • Learning & Development

About you:

Essential:

  • 4 GCSEs (or equivalent) 5-9 and above (including Maths and English)
  • Ability to work in sympathy with the ethos of the school
  • Good verbal and written communication skills and ability to relate well to children and adults
  • Some knowledge of Windows 11 Systems
  • Some knowledge of Microsoft O365 packages (Outlook, Word, PowerPoint etc.)
  • Demonstrate the ability to think logically and take a methodical approach to problem solving
  • Demonstrate the ability to organise workload, prioritising and scheduling tasks
  • Displays commitment to the protection and safeguarding of children and young people
  • Excellent communication skills
  • A real interest and enthusiasm for working with technology
  • A desire to progress within the IT industry
  • Confidence
  • Strong commitment to team-working and partnership
  • The ability to commit to complete a long period of study (a Level 3 apprenticeship will typically take 18 months to complete)

Desirable:

  • Knowledge of wider IT systems and software
  • Familiarity with basic Networking
  • Basic knowledge on PowerShell
  • Experience on building/imaging computers
  • Ability to use relevant equipment/resources and technology
  • A level education or beyond
  • Willingness to train as Fire Warden/First aider

The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager.

Additional Information:

Please note all staff will be required to complete and obtain a clear Enhanced DBS and 3 pieces of original ID for this process must be produced. All applicants for this position must evidence Right to Work.

Closing Date: Sunday 26th April 2026 5pm

Interviews: Week commencing 27th April 2026

Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered.

Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete.

IT Apprentice in Southampton employer: Oaklands Catholic School

At Oaklands, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As an IT Apprentice, you will benefit from hands-on experience alongside seasoned professionals, while also having access to ongoing training and development opportunities that pave the way for a successful career in IT. Located in Waterlooville, Hampshire, our school community values collaboration and personal growth, making it an ideal environment for those eager to learn and contribute to a meaningful mission.
Oaklands Catholic School

Contact Detail:

Oaklands Catholic School Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Apprentice in Southampton

✨Tip Number 1

Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your thoughts clearly when it’s your turn to shine.

✨Tip Number 3

Don’t forget to prepare some questions for your interviewer! Asking insightful questions shows that you’re engaged and eager to learn more about the role and the team.

✨Tip Number 4

Apply through our website for the best chance at landing the job! We love seeing applications directly from our site, and it makes it easier for us to keep track of your progress.

We think you need these skills to ace IT Apprentice in Southampton

IT Support
Troubleshooting
Hardware Diagnosis
Software Diagnosis
Network Issues Resolution
Ticketing System Management
User Account Management
Device Installation
Configuration of IT Equipment
Asset Inventory Management
Basic Network Monitoring
Server Maintenance
Cloud Services Support
Communication Skills
Logical Thinking

Some tips for your application 🫡

Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! We want to see that you're eager to learn and grow in the IT field, so share any relevant experiences or projects that highlight your interest.

Tailor Your Application: Make sure to customise your application to fit the role. Highlight your skills and experiences that align with the responsibilities mentioned in the job description. This shows us that you've done your homework and are genuinely interested in the position.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit for the IT Apprentice role!

Follow Up on Your Application: After submitting your application through our website, don’t hesitate to follow up if you haven’t heard back. It shows initiative and keeps you on our radar. Plus, we love candidates who are proactive!

How to prepare for a job interview at Oaklands Catholic School

✨Know Your Tech Basics

Brush up on your knowledge of Windows 11 and Microsoft O365 packages. Be ready to discuss how you've used these tools in the past, even if it's just for personal projects or schoolwork. Showing that you have a grasp of the basics will impress the interviewers.

✨Show Your Problem-Solving Skills

Prepare to share examples of how you've tackled tech issues before. Think of a time when you diagnosed a problem or helped someone with their tech troubles. This will demonstrate your logical thinking and methodical approach, which are key for an IT Apprentice.

✨Emphasise Teamwork and Communication

Since this role involves working closely with others, be ready to talk about your experiences in team settings. Highlight any group projects or collaborative efforts where you communicated effectively, especially with both adults and children.

✨Express Your Enthusiasm for IT

Let your passion for technology shine through! Share what excites you about the IT field and why you want to start your career here. Whether it's a specific project you've worked on or a technology you're keen to learn more about, showing genuine interest can set you apart.

IT Apprentice in Southampton
Oaklands Catholic School
Location: Southampton

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