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- Tasks: Support IT services for a school, managing networks and providing technical help.
- Company: Join a dedicated IT team in a vibrant educational environment.
- Benefits: Generous pension scheme, delicious canteen food, and fun staff socials.
- Why this job: Make a difference in education while developing your IT skills.
- Qualifications: GCSEs in Maths and English, Level 3 in IT Infrastructure preferred.
- Other info: Opportunity for career growth and training in a supportive team.
The predicted salary is between 23400 - 32160 £ per year.
The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos.
Key Responsibilities- Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment.
- IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs.
- Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction.
- Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support.
- Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more.
Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website.
About YouEssential:
- 4 GCSEs (or equivalent) C and above (including Maths and English)
- Level 3 (or equivalent) in IT Infrastructure (or similar)
- Ability to work in sympathy with the ethos of the school
- Good verbal and written communication skills and ability to relate well to children and adults
- Ability to effectively use ICT packages (Office Suite and email)
- Displays commitment to the protection and safeguarding of children and young people
- Excellent communication skills
- Well-developed interpersonal skills
- Confidence
- Ability to see a project or task through to a successful conclusion
- Imagination and vision
- Strong commitment to team-working and partnership
Desirable:
- Knowledge of IT systems and software
- Ability to use relevant equipment/resources and technology
- A level education or beyond
- Willingness to train as Fire Warden/First aider
The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager.
Please note all staff will be required to complete and obtain a clear Enhanced DBS.
Benefits- Generous pension scheme
- Access to the canteen serving delicious home made hot and cold food
- An active staff association which organises staff socials throughout the year and an emphasis on staff well-being
Closing date: Sunday 22nd February 2026 5pm
Interviews: Week commencing 23rd February 2026
Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered.
Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Senior IT Technician employer: Oaklands Catholic School
Contact Detail:
Oaklands Catholic School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of past projects, bring them along to the interview. It’s a great way to demonstrate your expertise and passion for IT.
✨Tip Number 3
Prepare for the technical questions! Brush up on common IT scenarios and troubleshooting methods. Being able to talk through your thought process can really impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior IT Technician role. We want to see how you can contribute to our IT Support team, so don’t hold back on showcasing your relevant expertise!
Show Off Your Communication Skills: Since this role involves a lot of interaction with users, it’s crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect your ability to relate well to both children and adults.
Highlight Your Technical Know-How: Don’t forget to mention your experience with network maintenance, IT support, and asset management. We’re looking for someone who can manage user lifecycles and maintain network integrity, so make sure these skills shine through in your application.
Apply Through Our Website: Remember to apply through our website! Once you submit your application, you’ll receive an email with an application form that needs to be filled out completely. This is essential for us to consider your application, so keep an eye on your inbox!
How to prepare for a job interview at Oaklands Catholic School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network maintenance, Active Directory, and Office 365. Be ready to discuss how you've managed user lifecycles and maintained network integrity in previous roles.
✨Showcase Your Communication Skills
Since you'll be working with both staff and students, practice explaining technical concepts in simple terms. Prepare examples of how you've effectively communicated with non-technical users in the past.
✨Demonstrate Team Spirit
This role is all about teamwork! Think of instances where you've collaborated with others to solve IT issues or improve processes. Highlight your commitment to supporting your colleagues and contributing to a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific IT support scenarios. Practice responding to common issues like troubleshooting a network outage or managing a high volume of support tickets while maintaining user satisfaction.