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- Tasks: Support IT services for a vibrant school community and manage diverse tech systems.
- Company: Join a dedicated team at a Catholic school in Waterlooville, welcoming all backgrounds.
- Benefits: Enjoy a generous pension, delicious canteen food, and fun staff socials.
- Why this job: Make a real difference in students' lives while developing your IT skills.
- Qualifications: GCSEs in Maths and English, Level 3 in IT Infrastructure, and great communication skills.
- Other info: Dynamic role with opportunities for training and career growth.
The predicted salary is between 27780 - 27780 £ per year.
The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos.
Key Responsibilities- Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment.
- IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs.
- Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction.
- Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support.
- Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more.
Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website.
About YouEssential:
- 4 GCSEs (or equivalent) C and above (including Maths and English)
- Level 3 (or equivalent) in IT Infrastructure (or similar)
- Ability to work in sympathy with the ethos of the school
- Good verbal and written communication skills and ability to relate well to children and adults
- Ability to effectively use ICT packages (Office Suite and email)
- Displays commitment to the protection and safeguarding of children and young people
- Excellent communication skills
- Well-developed interpersonal skills
- Confidence
- Ability to see a project or task through to a successful conclusion
- Imagination and vision
- Strong commitment to team-working and partnership
Desirable:
- Knowledge of IT systems and software
- Ability to use relevant equipment/resources and technology
- A level education or beyond
- Willingness to train as Fire Warden/First aider
The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS.
Benefits- Generous pension scheme
- Access to the canteen serving delicious home made hot and cold food
- An active staff association which organises staff socials throughout the year and an emphasis on staff well-being
Additional Information
Closing date: Sunday 22nd February 2026 5pm
Interviews: Week commencing 23rd February 2026
Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered.
Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Senior IT Technician in London employer: Oaklands Catholic School
Contact Detail:
Oaklands Catholic School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician in London
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview like a pro! Research common IT support scenarios and think about how you'd handle them. Show off your problem-solving skills and be ready to demonstrate your tech know-how.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a Senior IT Technician isn’t just about tech; it’s about communication too. Be ready to discuss how you’ve effectively worked with teams and supported users in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the school ethos right there.
We think you need these skills to ace Senior IT Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Senior IT Technician role. We want to see how your background fits with our needs, so don’t be shy about showcasing your relevant IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our IT Support team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since you'll be working with a diverse range of users, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively resolved a tech issue for someone in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you get all the necessary forms sent directly to you. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Oaklands Catholic School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network maintenance, Active Directory, and Office 365. Be ready to discuss how you've managed user lifecycles and maintained network integrity in previous roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've taken ownership of support incidents in the past. Think about specific situations where you provided proactive support and resolved issues quickly. This will demonstrate your ability to manage the full ticket lifecycle and keep users satisfied.
✨Communicate Clearly and Confidently
Since this role involves working closely with both children and adults, practice your communication skills. Be ready to explain technical concepts in simple terms and show that you can relate well to different audiences. This will highlight your interpersonal skills, which are essential for the job.
✨Embrace the School Ethos
Familiarise yourself with the ethos of the school and be prepared to discuss how you can contribute positively to it. Whether you're Catholic or not, showing that you understand and respect the school's values will set you apart from other candidates.